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JeremyRussotti
Contributor I
June 24, 2022
Answered

Shuffle Button for Sonos has disappeared on Apple Music

  • June 24, 2022
  • 11 replies
  • 2675 views

This is crazy! The shuffle button always worked for years and now its gone (With Apple Music when I select my apple music).  But if I go straight to Apple Music, the shuffle button is there.

 

Anyone know how to fix this? I called Sonos and they said they couldn’t help me but would take it under consideration.  

 

Without a shuffle button, I would never have bought my two systems.  Sonos has to do better than that. 

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    Best answer by jgatie

    Shuffle only works on the queue.  If you are playing a station or radio function, it isn't using the queue, so there's no shuffle.

    11 replies

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    controlav
    controlav
    Lead Maestro
    September 3, 2022

    Seems to be okay, shuffle is available and working here on the iPad controller App when the AM tracks played are being used with the speaker queue.

    That is Shuffle on a Playlist though, which makes sense (and that shuffle button is actually added by Sonos, not Apple, based on the fact that the playlist is a mediaCollection of queueable items).

    Still not understanding how an individual song can offer a Shuffle option though.

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