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donnamagoo
Contributor I
Sep 24, 2021 1:17 PM UTC
Answered

S2 controller wont run on windows 10

I have installed and uninstalled the S2 controller on my desktop multiple times...BUT it won’t work.  The last time is a little better...I actually see the app open before it shuts down.  The app works fine on my tablet and phones.

 

Here are the error reports.  It appears to me that it’s an app issue

Is there a fix out there ???

 

I prefer to create my playlists from my stored files on the big screen & keyboard, rather than on the phone or tablet….HELP !!!!

 

 

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controlav
controlavAnswer
Lead Maestro
Sep 24, 2021 2:52 PM UTC

Here it is. You need to change your monitor color management settings (!).

https://en.community.sonos.com/controllers%2Dsoftware%2D228995/sonos%2D2%2Dfails%2Dto%2Drun%2Don%2Dwindows%2D10%2Dcheck%2Dcolour%2Dmanagement%2Dsettings%2D6853219?postid=16501763#post16501763

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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4 replies

controlav
controlav
Lead Maestro
Sep 24, 2021 2:51 PM UTC

Yeah this is a known bug in Windows, which I thought was fixed by now. Let me go find it...

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
controlav
controlavAnswer
Lead Maestro
Sep 24, 2021 2:52 PM UTC

Here it is. You need to change your monitor color management settings (!).

https://en.community.sonos.com/controllers%2Dsoftware%2D228995/sonos%2D2%2Dfails%2Dto%2Drun%2Don%2Dwindows%2D10%2Dcheck%2Dcolour%2Dmanagement%2Dsettings%2D6853219?postid=16501763#post16501763

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    controlav
    controlav
    Lead Maestro
    Sep 24, 2021 2:53 PM UTC

    In case its not obvious, the workaround is detailed here: https://localjoost.github.io/Crash-in-image-creation-at-System.Windows.Media.Imaging.ColorConvertedBitmap.FinalizeCreation/

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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      donnamagooAuthor
      Contributor I
      Sep 25, 2021 12:05 PM UTC

      THANK YOU !!!!

      changing the display to default worked!!!

      Let the playlist building begin :)

       

       

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