S2 compatibility message feedback

Hi @hokietoner, thanks for reaching out. Thanks for alerting us about this issue on the prompts for compatibility. We'll make sure that we'll pass this on to our engineering team as a feature request. Rest assured that we'll try our best to improve your experience with our Sonos products and services.

Please, feel free to let me know if you require any further information.

We're here to answer any further questions you have.

What happens if you click “check compability”? Maybe it gives you the option to continue using S1 and thus prevents the banner from future displays.

Super annoying and a blatant disregard for my communication settings which are set to OFF

As far as I recall this is what it does do.  At least, it didn’t force me to upgrade to S2.  It determined that my Connect was not compatible with S2 (which I knew) but I had to choose to remove it from my system before upgrading the other speakers to S2 and downloading the S2 app to control them.

My playlists, favourites etc were carried over into S2.  I had to set up a new S1 system for the Connect, with none of my playlists preferred.

I am sure there was an option to stick with S1.  What I cannot be sure of is that that would stop the messages - you would hope so, but…..

This was several months ago.  I don’t think that at any stage Sonos made a great job of explaining the operation of the process for moving into the S1/S2 era, although I think the options themselves were fairly clear.

@r1ch1eb  - this isn’t really to do with your communication settings.  This is not a mass communication, it is the app determining the state of your local setup and informing you of the options available.

Sure.

But like many of the Sonos customer base we would like the ability to suppress on a permanent basis. When and “IF” we wish to upgrade to S2 then we will. I don’t expect to have to dismiss a compatibility pop up box once a week across numerous devices that I use as a Sonos controller. I’m fully aware of which devices are S1 and S2 compatible.

Agree!

That is fair enough - but it isn’t just about telling you what is compatible, it is about leading you through the choices to the setup you want - which is what it did for me.

I suspect (but I am not sure) that you can get rid of it by just going through the process once.  If that doesn’t make it go away and there is no other means to suppress it, I’m inclined to agree with you .

Already been through the process numerous times and my choice is to simply stay on S1 and accept the lack of future enhancements.

If they launch S1 AND S2 integration then most of us would be keen but we’re not keen on junking perfectly good S1 zone players.

Again, agree. For what seem to be superficial benefits in S2 for those of us that don't care about using Sonos for TV audio.

Not sure what you mean by S1 and S2 integration.  If they integrated them in any meaningful sense of the word they would destroy the fundamental reason for separating the devices in the first place. No chance.