S2 app dropped support for Android 7?

My G4+ like many others I suspect did not automatically receive the update to Oreo from Motorola and as I was having no other issues I didn’t go chasing after an upgrade. As it turns out I have now upgraded to 8.1 to give me a little more future-proofing. It was a painful process as Lenovo/Motorola are not now supporting that upgrade officially so I had to go about it in a less than straightforward way which took several hours. Nevertheless, it’s good to see that for those people not in a position to upgrade their OS or wanting to buy a new phone Sonos have fixed the bug in their app in Ver. 12.2.5.

So one month later and update version 13 has the same problem. OS on this device no longer supported.  Come on.

I am afraid support for Android 7 really has gone this time.  Or rather is now only partially supported.  What sort of message are you getting and under what circumstances?

https://support.sonos.com/s/article/3521?language=en_US

Since the version 13 update there is a warning on the top of the screen “The OS on this device is no longer supported More info”

The More info states that the app can no longer receive updates. 

I am getting that message too, it seems very final. And the app is more niggly than usual now. Frustrating, yes my android 7 phone is a little lean in the tooth but it works fine for everything I want to do...except play music.

Same here. 

I wonder if Sonos could make the message a little less prominent?  Or even make it dismissable. I’m not buying a new tablet just to run the Sonos app, and I’m unable to upgrade the OS on the tablet, and I don’t need reminding every time I open the app.

I have a logitech media server running, and can run my Play:1 speakers via that (and indeed do so on an older smartphone) using the squeezer app, but I’d much rather use the Sonos app. Sometimes I feel like I’m being slowly pushed away from/by Sonos.

And what is your reasoning for that?  Google stopped supporting Android 7 some time back.  Sonos continue to partially support it.  If you decide to upgrade, it doesn’t result in a sale for Sonos, because they don’t sell phones or tablets.  Please explain.

A bug, but I’m coming from this topic :

To this one, because I had a similar warning on my Tab S2 8” that is running Android 7.0 (I though it was 6 to be frank). I use it at home like a remote control for a lot of thing and it’s working nicely that way. So why Sonos now depreciate the app ? Even with the warning, I’m sorry but it’s a 3 old OS, that’s not “that” old considering the newer OS. That Sonos launch a warning saying that they could be bug sometimes (Een if it’s already the case haha) on the depreciated app I’m okay with, but this planned obsolescence, sorry but that’s not the Sonos that I knew/bought and that’s mainly why I’ve stopped purchasing Sonos since 2 years to see where it will go. Not in the right direction in term of software imho. Make a full controller for Windows then instead of removing functions since S2 :/

@GregLu, See Sonos app requirements.

Sonos S2 app

• iOS 12 and higher
• iPadOS 13 and higher
• Android 8.0 and higher (Not supported on Chromebooks)
• Fire OS 7 and higher

 Sonos S1 app

• iOS 12 and higher
• iPadOS 13 and higher
• Android 8.0 and higher (Not supported on Chromebooks)
• Fire OS 7 and higher

Some OS versions are no longer supported, but still work with basic Sonos features like browsing music and controlling playback. For more information, see our article on unsupported OS versions.