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Contributor I
Oct 14, 2022 4:34 AM UTC
Answered

S2 app

Hi, I’ve got a Beam Gen 2, sub mini & 2 One SL’s as surrounds. They’re working & sounding great. But on the S2 app under the Surround Audio setting page,the Surround Distance categories are not activated and no adjustments can be made. Have I done something wrong in the setup or has this category not activated for some reason.

thanks, Mike.

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AquasonAnswer
Contributor I
Oct 14, 2022 4:38 AM UTC

Update….I’ve just tried turning off Trueplay & that solved the issue.

2 replies

AquasonAuthorAnswer
Contributor I
Oct 14, 2022 4:38 AM UTC

Update….I’ve just tried turning off Trueplay & that solved the issue.

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Prominent Collaborator I
Oct 14, 2022 7:50 AM UTC

When using Trueplay, those options are greyed out as you found out by yourself already. 
Trueplay does that job for you, so that’s why after enabling Trueplay it doesn’t make any sense to set them by yourself. 

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