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ATT
Contributor I
October 3, 2020
Answered

S2 Android Music On Device Not Working.

  • October 3, 2020
  • 14 replies
  • 1092 views

After updating from S1 to S2, the music stored on my samsung galaxy A40 can no longer be played from the S2 app. The error I’m getting is [x-track] is no longer available on [my phone]. All music can be played on other apps (and is stored in the Music folder). I’ve granted all permissions (going so far as to uninstall the app, forget my home network, reboot and reinstall everything.) Am not sure what’s wrong. 

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    Best answer by beagle123

    I’ve fixed this by going back to version12.0.6 of the app. You can then upgrade back to the latest app (12.1) and it will continue working.

    14 replies

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    ayaxnino
    Lyricist II
    October 8, 2020

    beagle123 = Genius

    I could play local files.Thanks a lot!

    te0x
    Lyricist I
    October 10, 2020

    Exact same issue here.

    Sonos five just arrived yesterday. Installed with a Samsung Galaxy A40 (Android 10 updated).
    My main use will be playing music from my phone (many CDs ripped inside to let me listen to them everywhere).
    The error was [x-track] is no longer available on [my phone], exactly the same explained by ATT.
    Also it happened with a Xiaomi Redmi 8 (updated as well) of my wife.
    After many tests (router reboot, Sonos five reset, app reinstall, etc.) I was almost ready to send back to Amazon my new Sonos device.
    Thanks to beagle123 I solved: rollback the app from 12.1 to 12.0.6 (from apk mirror)
    Sonos technician should seriously consider to solve the issue of the 12.1 app.
     

    BalajiKP
    Lyricist I
    October 14, 2020

    I have similar issue, I downloaded the 12.0.6 from apk mirror. However after installing this version and opening the app it's asking to install 12.1 and again same issue. I'm trying to play songs from my oneplus mobile.

    stievus
    Lyricist I
    November 30, 2020

    Did that too on my oneplus mobile and it works now. Disabled automatic updates.

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