S1 app won't work anymore

I'm unable to even use the 'old controller usabilties'  :(

All I want is my old app back

The new app does not work in iPhone 8. What’s weird and makes no sense is it seems to now I need to be in close proximity to the speakers to get them to actually show in the app. No idea why this is case. I have mix of new and old Sonos speakers. I’m happy to deal with bugs but this just is a bad update. It worked before and now it’s horrible. 

Upgraded Sonos controller on iPhone. Now I have the S1 controller installed and nothing works. Cannot add songs to queue. Cannot play anything.

Come on Sonos. You can do better than this.

There is something wrong with the S1 app. It sees all my speakers. But it won’t allow me to play anything or add anything to the queue.

I use Apple, Amazon and Tunein. None work. It fails with old saved music and it fails with new music downloaded.

The common denominator is SONOS FAILS.

SOLUTION found! 

I was able to restore functionality of my Sonos S1 controller by resetting and reconnecting all my Sonos hardware one at a time. 

It would have been nice if Sonos communicated this more clearly with me before I upgraded the controller. 

Some brands just don’t get customer communication. Sonos is at the top of that list. I will never forget their communication that they were planning to not support older hardware – and then the reversal.

It’s like no one is thinking through the customer experience. 

That’s coming when the ip-adresses of you devices get mangled by your router, which can happen if they all start at once after updating. Not completely Sonos’ fault.

Updating to S1 went fine on my system (that I updated to S2 shortly after).

When I open the S1 app, I get a black screen saying: " 

SONOS

THE OS ON THIS MOBILE DEVICE IS NO LONGER SUPPORTED.

USE THE SONOS APP ON A DEVICE WITH A NEWER OD TO CONTINUE RECEIVING UPDATES AND GET THE BEST EXPERIENCE ".

I'm running Android10.6.2; which Sonos says is adequate. The S1 app is there ( black logo not the later S2 brown logo, does anyone know how to get around this message coming up and use the app on my phone please?

I've tried uninstalling and reinstalling,  and resetting the hardware.

Sorry , I meant Android 6.2 on my phone. 

Up until the forced ‘upgrade’ to the new Sonos apps I was able to use my Android 6.0.1 device as a controller for my Sonos system albeit with a repetitive annoying message about using an old phone and I really should buy a modern device. Now my perfectly serviceable mobile phone is redundant for Sonos.

What I find irritating is that I can still use an independent paid for app (SonoPad) on an old iPad 2 whereas Sonos refuse to support it.

Why, when it is perfectly possible for an independent developer to offer an app for older devices are Sonos, from whom I have bought multiple expensive audio devices and speakers, not willing to offer a compatible app?

My Mac app is now slower than pre-S2, my music tracks skip inexplicably, Sonos radio stations don’t play by voice command, my devices are no longer fully supported, I live in fear of other Sonos devices (Play:3, Play:1) losing support.

It’s been a bad year for Sonos and their users, getting worse and the future is uncertain.

Congratulations Sonos.

With the update to the controller, I can use most of my devices, but can’t use one Amp (I also have a second Amp, a Z100, a Z80, and a PLAY:1). It can see the device, but when I try to play it, it then disconnects. Oddly enough, the PC app works fine. But I don’t want to leave the porch and go to my computer every time I want to switch music.

Any ideas?