Rubbish new update, what do others think ?

There are also some bugs as well. Getting a lot of queue 1002 errors when trying to use the new functionality.

That's just network issues that are often exposed by the full reboots the update process requires. You need to do a full network restart.

You may be right, but every sonos device and all other devices on my network have preassigned ip addresses.

So? It's still a network issue and not a bug.

All - terribly sorry, but if this is Sonos today, I am out. 3 Play 1's, 2 Connects and a Boost - modest, but over 5000 tunes in the library. I can't work with it as it is. It just blows my mind. I can't build a playlist anymore without excruciating efforts. Sonos - you have stabbed your faithful in the back with your "update". Was all this to get new business? Sounds like marketing got the upper hand of R&D.

There are also some bugs as well. Getting a lot of queue 1002 errors when trying to use the new functionality.

That's just network issues that are often exposed by the full reboots the update process requires. You need to do a full network restart.

You may be right, but every sonos device and all other devices on my network have preassigned ip addresses.

So? It's still a network issue and not a bug.

And you know this how? Several others reporting the same issue after 6.4. Only thing that has changed on my system. Been rock solid for a few years. I'm betting there's bugs in 6.4 causing this.

Thanks to all, will update reviews on all my purchase sites. 🙂

The silly thing about it all is that in OOP the app would not have grown much in size to provide for both pathways. If they had a proper perspective, they could have had it all for both sorts of potential clients. Apparently, they were lacking somewhere. My reviews forward are negative, since Sonos took a useful product I had purchased at a substantial cost in good faith and diminished the value of the product to me in a substantial way.

There are also some bugs as well. Getting a lot of queue 1002 errors when trying to use the new functionality.

That's just network issues that are often exposed by the full reboots the update process requires. You need to do a full network restart.

You may be right, but every sonos device and all other devices on my network have preassigned ip addresses.

So? It's still a network issue and not a bug.

And you know this how? Several others reporting the same issue after 6.4. Only thing that has changed on my system. Been rock solid for a few years. I'm betting there's bugs in 6.4 causing this.

I know this because we get the same bug reports after every update release and it's ALWAYS network issues uncovered by the reboots but hey what do I know, I've only been here for 8 years or more...

@seob: did you try a full network reboot?

@The LHC: if all IP addresses have been preassigned, what are the potential network issues remaining that could cause this?

Not only is the new update for "play now" functionality a step back, but it's inconsistent. Losing the queue history and overwriting every time you start playing is a change we can probably deal with, but the actual behaviour when you play an album is:
1. On iOS, overwrite entire queue with new album
2. On Windows desktop, insert album into queue (typically at position 2) so your queue looks like "last album played track one, new album added, last album played tracks 2-9"
3. On old Sonos CR200 controller, add new album to end of queue (as before)

Oh, and there's the scary error messages... did anyone actually design or test this?

The queue "just worked" and was great. If you're going to de-emphasise or outright kill it, at least make up your mind, Sonos.

Sonos what the actual hell have you done? You've totally ruined the control app with this nonsense. Did you even test this pathetic backward step before destroying the user experience for your customers?

Every time you click on a song to play it, it deletes your entire queue (that I did want and spent ages building full of my favourite tracks) and replacing it with the entire album or playlist (which I don't want!). There was the Play All function for occasions when you wanted to add a whole album to your queue. Wanting to play one song does not equate to wanting to play the whole album and delete every bloody song from your queue without warning.

This is worse than annoying. It is unfit for purpose and in this one move, you have annihilated all the enjoyment from your products. I've been using Sonos for several years, I have loved it. I've spent over a grand on your kit, and encouraged many friends to join the Sonos community because your products worked, were intuitive and flexible. I currently regret that. No one in their right mind would want to buy a product that behaves like this current shower of sh@t.

THERE WAS NOTHING WRONG WITH HOW IT WAS. PLEASE ALLOW ME TO PUT IT BACK IMMEDIATELY.

You've taken the best feature of Sonos, which worked perfectly, thing which made me invest a lot of money in several Sonos units for around my home and utterly ruined it. It is currently unusable.

If you want to avoid this experience destroying farce people, do not whatever you do, install the upgrade to version 6.4. Stick with 6.3.2 where everything worked as it should.

PLEASE CAN SOMEONE FROM SONOS REPLY TO THIS URGENTLY AND HELP ME PUT THIS BACK TO HOW IT USED TO BE WHEN IT WORKED AND RESTORE THE FUNCTIONALITY THAT I PAID FOR...