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WessexPete
Contributor I
May 9, 2021 1:18 PM UTC
Answered

revert to sonos 1

Whilst removing my Sonos bridge the system told me to upgrade to sonos2, which I did. However that upgrade now does not recognise my play 5.  I want to revert to Sonos 1 but seem unable to do so as Sonos 2 keeps coming up every time I try to reinstall Sonos 1. How do I get back to Sonos 1?

 

 

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    Ken_Griffiths
    Ken_GriffithsAnswer
    May 9, 2021 1:36 PM UTC

    WessexPete,

    Entirely at your own risk… The easiest way, is to perhaps power-off all your (now) ‘S2-upgraded’ devices and remove the S2 App from your Sonos mobile controller(s), leaving just your Play:5 (Gen1) running in/on the S1 App …and then factory reset your powered off devices and add them back to the S1 system via ‘Add Product’ in ‘Settings/System’.

    All being well, they will (hopefully) downgrade on re-install.

    Don’t forget to uninstall the S2 App before you start, otherwise you may find you encounter some difficulties …and whatever you do, do not factory reset your Play:5 (gen1) as you may lose your original Household/System Settings etc.

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    Ken_Griffiths
    Ken_GriffithsAnswer
    May 9, 2021 1:36 PM UTC

    WessexPete,

    Entirely at your own risk… The easiest way, is to perhaps power-off all your (now) ‘S2-upgraded’ devices and remove the S2 App from your Sonos mobile controller(s), leaving just your Play:5 (Gen1) running in/on the S1 App …and then factory reset your powered off devices and add them back to the S1 system via ‘Add Product’ in ‘Settings/System’.

    All being well, they will (hopefully) downgrade on re-install.

    Don’t forget to uninstall the S2 App before you start, otherwise you may find you encounter some difficulties …and whatever you do, do not factory reset your Play:5 (gen1) as you may lose your original Household/System Settings etc.

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      WessexPeteAuthor
      Contributor I
      May 10, 2021 2:36 PM UTC

      Ken

      all make sense will give this a try and advise on the outcome. Greatly appreciate the suggestion.

      cheers 

      Pete

       

       

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