Skip to main content
Contributor I
September 1, 2012

Restrict access to certain zones

  • September 1, 2012
  • 195 replies
  • 13858 views
There should be a way to restrict access to certain zones or allow control of certain zones from a specific controller. This is very important when you have children or have guests staying to stop inadvertent or deliberate changing of zone settings.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    195 replies

    Contributor I
    February 6, 2014
    What about starting a Facebook group about Sonos and their ignorance against their customers to put them in the spotlight and also involving the hifi media to reflect on this to demand answers.
    Lyricist I
    February 14, 2014
    I'm very new to Sonos and while I am extremely satisfied and impressed with the system's ease of use, setup and performance, I too am disappointed with the lack of progress on the security issue which is - in an age where wifi is the norm and everybody is walking around with a controller - a glaring, fundamental and negligent omission. I have quickly scanned this thread and will state what I think you all know already. Sonos does not care about the potential for admin/security on its systems and will not be implementing it.

    I will be securing my system behind a subnet and a hidden SSID however not everybody has the ability or desire to do this. This will also present its own issues but is the best solution I can think of for now. As I said I am happy with the system and may even look at expanding but I can't in good faith recommend it to others because it is missing such a vital component.

    I look forward to being made to eat humble pie ...
    Trending Lyricist I
    March 21, 2014
    Adding this feature would be excellent. Does anyone remember the old, very good but not well know iTunes DJ feature. It allowed you to queue up a track by any iPhone user but not interrupt the currently playing track. It also allowed you to love a track which would push it further up the list. http://www.macstories.net/reviews/party-dj-brings-itunes-dj-feature-back-to-ios-7-with-app-for-iphone-and-ipad/ This link is a replacement app that does similar and would be an amazing addition to the Sonos system.
    Lyricist II
    March 24, 2014
    I have two PLAY1's - and am considering extending with a PLAY3 & PLAY5. However, I really dont want to do that until SONOS provide the ability to restrict some controllers to some zones. Seems amazing to me how long this has been requested for and still no change.
    Come on SONOS, what is your current position on this long standing and popular request?
    Lyricist III
    May 3, 2014
    this keeps happening to me and it is VERY annoying. the lack of control is whats stopping me from expanding my sonos. i dont want a guest to accidentaly blast me out of bed by selecting the wrong rooms and or songs. the idea that anybody with a phone or tablet can pretty much take over the music is annoying to me.  the simple solution is a password at the app level
    Lyricist III
    May 5, 2014
    I just tried this now. I emailed the CEO saying that besides the fact that the feature is wanted/needed, the importance of answering unhappy customers is even more important.
    email ceo@sonos.com

    it's on their website and they clearly say to ask the ceo in case we need something. i hope you guys do it too. the more he reads about it (if actually the ceo gets those mails), maybe he will kick some butt. At this point i'm more unhappy about the ignorant way the PR guys treat the customers than about their engineers who obviously just play xbox at work
    Contributor I
    June 5, 2014
    I have recently joined the SONOS community and have to say that, although I'm generally very pleased with the system and look forward to being able to expend my setup, it came as a surprise and somewhat of a disappointment that there is currently no ability control security and user access to enforce even basic user/zone restrictions.

    It seems that many others in this and similar forums share the same view. Initial postings I've seen on the subject go back as far as 2005. Well, it's 2014 now (nine years later) with ALL kinds of technology available to provide this much sought after feature, however the very same topic is still active, and very much alive, with no apparent commitment from SONOS to address the issue head on. Many supporters of this awesome hardware platform have already laid out some serious cash on their systems and, no doubt, many more (of which I am one) wish to do the same but are holding back until some meaningful form of user/controller/zone restrictions are implemented. I hate to say it, but if other hardware vendors are going to offer this feature, the outcome will be quite obvious and unfortunate.

    SONOS, please pledge your undertaking to make this basic security feature a priority in your new and existing systems and rollout a much needed update.

    Thank you in advance for your consideration.
    Lyricist I
    July 5, 2014
    Hello Sonos Community

    I 'm really disappointed with the Sonos Support!
    On this topic and many other good ideas we have to wait always very long for news (good or bad) and simple Informations. A good support should speak with the community, regardless of whether there is only little progress in each subject. But dont wait more than 2 months für a status update!
    Therefor:
    Sonos speak with us!!!

    I'm living in a living communitiy with 6 other guys (all are working in a company). We have a big house with 3 floors, one kitchen, a living room and a couple of bathrooms. At this time I installed Sonos only in my room. This system is great but I wont install more speakers!
    With no restricting access there is a possibility, when drunken friends come back home from party, they can awake me with my sonos speakers (loud music). For this guys it's funny, but not for me....
    so i'm waiting (but not forever!) for good news or any news here, to expand my sonos system.

    Also i work as a homeautomation technician, where i'm looking for a good multiroom system. But without this specific feature (and bad support) I don't recommend your system our customers, I'd like to do it but......

    as Rowan already said:
    SONOS, please pledge your undertaking to make this basic security feature a priority in your new and existing systems and rollout a much needed update.
    And please, improve your support!

    with best regards
    Lyricist I
    September 10, 2014
    We have just installed two speakers at work and how I wish i had not done so.

    I am at the point now of completely removing them due to endless tampering by anyone with an Iphone.

    Sonos listen to your customers - Strangely they are not an interuption of your work they are the reason for it
    Lyricist I
    November 20, 2014
    Same here. Can it be so hard to search the network for all connected MAC-adresses and then add them as a safe user? Offcourse you should even have the possibility to restrict a certain adress for a while. Come on guys...go for it!