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Andrew_2
Contributor I
September 1, 2012

Restrict access to certain zones

  • September 1, 2012
  • 195 replies
  • 13858 views
There should be a way to restrict access to certain zones or allow control of certain zones from a specific controller. This is very important when you have children or have guests staying to stop inadvertent or deliberate changing of zone settings.
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      Chris Curran
      Lyricist I
      January 23, 2014
      Coming up for it's 9th year anniversary this request Sonos - sometimes it pays to listen !
      http://forums.sonos.com/showthread.php?t=3271
      Chris Curran
      Lyricist I
      January 23, 2014
      This request is coming up for its 9 year anniversary Sonos !  Are you really that unappreciative of your customer feedback - it makes you look so unhelpful  and just  $$$ focused - sometimes it pays to listen...
       http://forums.sonos.com/showthread.php?t=3271
      wirephobia
      Contributor I
      January 24, 2014
      I'm surprised this isn't an easy equation for Sonos. I can't limit access by the kids' controllers = I don't buy Sonos speakers for the kids' rooms
      John M
      Sonos Staff
      January 24, 2014
      Hi everyone,

      We appreciate that this is a desired feature for Sonos and that you're all keen for an update on whether or not it may be under development.  At this time, we have no new information to be shared on the topic.  We are listening however, and we're reading every new comment submitted.

      When we do have news to share, you'll be among the first to know.  Thank you for your continued support.
      pele
      Lyricist III
      January 24, 2014
      Can't say as I've ever seen a more non-committal acknowledgement/response from an official rep; hardly inspires confidence that Sonos intends to address what most on this thread view as a glaring software weakness. That said, it's great hardware. 
      Mikkel Lauritsen
      Contributor I
      January 24, 2014
      Heh... You've just managed to turn my disappointment over this into actual anger.

      Seriously, what kind of NSA-esque statement is this? Sonos has been aware of this feature request for close to nine years, and you won't even say if it's being discussed internally?

      If you want our continued support I personally think you should consider giving people a reason to support you. I won't be buying more Sonos players until some kind of solution for this problem is available - heck, I'd be a happy camper if you'd just publish an API and let people build their own controller apps.
      André K.
      Trending Lyricist I
      January 24, 2014
      This is very disappointing to me as well. Not that I would expect this change in 2 weeks and not that we want to have any commitment at all at this point, but I would expect a kind of "yes, we understand" or "if we go this way we have the following issues and therefore it is not that easy" or "we have currently a different priority". Why do we have no interaction or active discussion? 

      I'm working for a huge software company, and I cannot understand, that this requests can be that difficult.

      I'm only customer since 4 month and the only update I have seen so far was 4.2. I have seen a Beta invitation for 4.2.2- with small bug fixing. Is this the work you have done in the last 3 month on software?

      This means since 3 month no innovation in the software. There are a lot of requests which are really important like the rear-speaker-usage in combination with the Playbar, DTS support, Multi-servce/user support and this request with "security" or "restrictions".

      I cannot imagine, that this is so difficult to communicate a roadmap.

      You're at a point where the competitors are faster and more innovative.... 
      andyh747
      Avid Contributor II
      January 24, 2014
      I originally started this thread. The official response above is nothing short of insulting to all the contributors to this discussion. Either provide some useful information or don't bother contributing. As a long standing SONOS customer who has spent considerable sums on my system I am extremely angry and disappointed with the poor customer service and lack of software development with this issue.
      Allan_10
      Lyricist III
      January 24, 2014
      Is that all.....
      Come on put a least some effort into a reply
      george_5
      Lyricist III
      February 5, 2014
      Dear John,
      well, i have to say that I slowly realize that Sonos isn't interested in their customers wishes at all. I guess all you want is our money, so you guys can keep your well paid developer or marketing jobs.
      Well, after purchasing more than 8 Sonos now, i will slowly but surely switch over to something new.
      It is very unprofessional to let us know, that you read this thread since years, and still will monitoring what people have to say, and still do nothing. You suck at communication. Seriously, than just say nothing and keep quiet. Snowden has no info on you, so please John, stay in the shadows in the future.
      Such an easy feature to add, and still you guys can't figure it out. Either your engineers are useless and incompetent or you seriously are so sure that people will keep on buying your stuff even if you totally ignore their wishes.
      Well, i guess we will hear another useless comment from some official rep in let's say, ...... 2 years.
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