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Resolved - Pandora Unable to Browse or asking for Authorization Code

Forum|Forum|6 years ago
April 18, 2020
106 replies
5353 views

Pandora decided to stop working today. It finally said it needed to be “reauthorized”. I hit the button and brought me to a page that asks for an activation code. But I don’t have an activation code… when I hit “forgot code” or “where to find code”, I get this...

I forgot my code

If you have forgotten your code, you can retrieve it from the product you are trying to set up. Simply select the Pandora option on your product, and it will give you a code to use on this page.

But no matter where I look on the Sonos app, I don’t see an activation code. When I hit the authorize button it pulls me through a screen or two within the app but no code found there.

I also tried to remove the service and re add. And have the same issue… I know this was much easier when I did it forever ago...

Music service outage

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Best answer by Ryan S

Hi everyone, sorry for the interruption over the weekend, as you all know by now, there was an outage of Pandora on Sonos that cropped up on during the day on Saturday. As of Saturday night it should be fully resolved. As of now, if you’re having any trouble with Pandora on Sonos, it shouldn’t be related to this outage and I’d encourage you to contact our support team to look into the issue.

If you suspect any service issues, a great place to start is our status page.

Moderation note: I’ll be moving some of the other converstations on this outage to this thread for tracking purposes.

Show previous replies

D

David_73

Lyricist I

Same here. All of a sudden.

K

Kpsewell

Lyricist I

Same same. Just started having issues tonight. So frustrating

Airgetlam

Wait until Pandora fixes the issue. Once the issue is fixed by them, you’ll be able to use Pandora as normal.

Bruce

T

task

Lyricist I

Having the same issue here as well just after I had to update the app. Sonos is going to hell and I’m ready to chuck my Sonos equipment in the trash.

M

Mooney6959

Lyricist I

I'm very confident the issue is Pandora.

They're known more for not caring about repercussions to users than Sonos.

I'll listen to Sirius till Sonos gets Pandora to remove their head from their ass.

BlackRookSix,

Hit me up if you want to sell your Gen1 stuff.

D

ds_info

Lyricist I

Same here. Just started today, and now Pandora is borked on Sonos. And during quarantine no less! I hope Sonos issues some guidance on this soon.

Airgetlam

Pandora has separate servers for Sonos users, so it’s entirely possible that one is down while the other isn’t.

Bruce

P

padvani

Lyricist I

Same here. I can stream from Pandora to Sonos, by clicking on the bottom right from the Pandora app just like AirPlay, not great but at least it works for the moment.

G

glennalban

Lyricist I

This issue just cropped up for me as well. Unbelievable. I found an activation code in the URL, it appears to be passing to Pandora, but Pandora says “activation code not valid”. It doesn’t matter whether resetting anything, trying from my iPhone or computer, or other computers. Way to ruin a Saturday night in quarantine!!

Deinonych

Trending Lyricist I

I’m unable to play Pandora from my Sonos trying using either my iPhone or computer.

Keeps asking for reauthorization, but neither device displays an authcode I can input. I can log in and play Pandora fine other places including the devices I use to control Sonos.

Same here. It was working for about an hour and a half, then stopped again. Now it’s asking for reauthorization same as yours. No authorization code is available for me either. Frustrating.

I play with water and electricity.

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