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Trending Lyricist I
Jan 21, 2015 6:51 PM UTC

Request for feedback: Shuffle

Hello. My name is Ben Smith and I head up Product Management for Experience, Software, and Developer Programs at Sonos.

I wanted to get more feedback from you all on your expectations for Shuffling tracks in your queue. I have reviewed the feedback on ask.sonos.com and received e-mails from a few of you (via our CEO John MacFarlane), but I wanted to get a better sense from those of you who use Shuffle, how your really want it to work.

When you select shuffle what do you want to happen? What don't you want to happen?

Thanks!

Ben
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    205 replies

    Lyricist III
    Apr 23, 2015 3:16 PM UTC
    wow 
    Wait until you set a playlist for alarm with your 1600 songs and get woken by the same music every day...
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    Lyricist III
    Apr 23, 2015 3:28 PM UTC
    wow 
    haha yeah we scrapped the alarm ages ago.

    about a year ago I decided to stop using the sonos shuffle and copy my spotify playlist into a randomizer, then into a new playlist and playing that in sonos. repeated the process when we finished all 1600

    then last week i decided to go back to using the shuffle button..... i've changed my mind 🙂
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    Sonos Staff
    Apr 23, 2015 3:48 PM UTC
    wow 
    @jay.shellcrass

    Try turning off the repeat function.  With only shuffle on and not repeat, each song in your queue will play once.  With repeat on, you'll potentially hear songs play multiple times.  
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    Lyricist III
    Apr 23, 2015 3:50 PM UTC
    wow 
    repeat is not on so your comment is incorrect
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    Contributor I
    Apr 23, 2015 3:51 PM UTC
    wow 
    That may be true John, but the songs will always play IN THE SAME ORDER when on shuffle, unless you start from a different song each time. Hence the whole thread.
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    Sonos Staff
    Apr 23, 2015 3:59 PM UTC
    wow 
    @Edward - this is true (as you say, hence the reason for this thread).  The shuffle function operates by shuffling the songs in the queue, once shuffled the songs will always play in the same order.  You can obtain a different order by toggling shuffle or by clearing your queue.
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    Lyricist III
    Apr 23, 2015 6:16 PM UTC
    wow 
    Your statement about "repeat function" is false.  Shouldn't have to hit shuffle every time I play the que.
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    Lyricist II
    Apr 23, 2015 6:27 PM UTC
    wow 
    If I re-shuffle the queue then I will end up potentially with the same songs in my queue. It has been years. lets get something done.
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    Sonos Staff
    Apr 23, 2015 6:35 PM UTC
    wow 
    @Scott

    The way shuffle works on Sonos is that hitting shuffle will randomly order all the tracks you have in the queue. Each track will play once, in that shuffled order, and then at the end playback will stop.  With repeat on as well, that same ordering of shuffled tracks in the queue will loop.

    What's confusing about all this is that the shuffled order isn't shown in the queue itself, the queue still shows you the normal ordering.  Does this explanation make sense?  You can verify it on your own system.
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    Sonos Staff
    Apr 23, 2015 6:41 PM UTC
    wow 
    @Duncan Colby

    You'll always end up with the same songs in the queue (until you remove them or add different ones).  When you toggle shuffle (off and on again), you'll end up with a different shuffled order of those same tracks.  

    Try it - add an album to your queue and then hit shuffle.  Start from the first track, and skip through a few songs. Then restart from the first track and skip a few times more.  It's the same order because the shuffle function is creating a new ordering of the queue.  

    Now toggle shuffle and repeat the above.  You'll end up with a different shuffled order of the same tracks.
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