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Ben Smith_1
Trending Lyricist I
January 21, 2015

Request for feedback: Shuffle

  • January 21, 2015
  • 205 replies
  • 4494 views
Hello. My name is Ben Smith and I head up Product Management for Experience, Software, and Developer Programs at Sonos.

I wanted to get more feedback from you all on your expectations for Shuffling tracks in your queue. I have reviewed the feedback on ask.sonos.com and received e-mails from a few of you (via our CEO John MacFarlane), but I wanted to get a better sense from those of you who use Shuffle, how your really want it to work.

When you select shuffle what do you want to happen? What don't you want to happen?

Thanks!

Ben
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      205 replies

      Show previous replies
      Stuart_17
      Enthusiast II
      April 23, 2015
      Thanks John.  That makes sense.  But it doesn't explain why so many people on here are getting songs being played multiple times in one session.  See Paul Keenan's post above (2 weeks ago).  How does that happen?
      sands904
      Trending Lyricist I
      April 23, 2015
      Here is the issue. If you load the same playlist from an external service you get the same 'random' order each time. Why does loading that not shuffle? If I group my speakers play some songs and then ungroup one and then go to that one and play it will play the same songs I just heard on the others....just doesn't seem very random. How about showing the queue in the order they will play at least?
      Scott_33
      Lyricist III
      April 23, 2015
      wow 
      @ John M - No confusion - it just doesn't work the way you state.
      Paul Richardson
      Lyricist III
      April 23, 2015
      wow 
      John,
      If you pause a shuffled playlist, what is supposed to happen when you un-pause?
      Paul
      John M
      Sonos Staff
      April 23, 2015
      wow 
      @Scott 

      If you're seeing something different, would you mind providing the steps for how you obtained those results?
      John M
      Sonos Staff
      April 23, 2015
      wow 
      @Scott 

      If you're seeing something different, would you mind providing the steps for how you obtained those results?
      John M
      Sonos Staff
      April 23, 2015
      wow 
      @Paul Richardson

      When you pause, it will save that position in the currently playing track in its order in the queue.  When you resume, it will start from that point in the track and that position in the queue.  Pausing / resuming will not re-shuffle the queue.
      John M
      Sonos Staff
      April 23, 2015
      Here is the issue. If you load the same playlist from an external service you get the same 'random' order each time. Why does loading that not shuffle? If I group my speakers play some songs and then ungroup one and then go to that one and play it will play the same songs I just heard on the others....just doesn't seem very random. How about showing the queue in the order they will play at least?
      Hi, thanks for the comment.  I don't think this is the case.  Try adding a playlist from an external service with shuffle on and then skip forward a few times while noting the tracks that play.  Then clear your queue and add the same playlist again, and repeat the play / skip.  You should see a different order on the second time.
      Scott_33
      Lyricist III
      April 23, 2015
      wow 
      @ John M -

      Sure - random is on... repeat is off.  Start my day hitting the "mute" button on one of my devices... music plays thru the day - think to myself - I heard that yesterday.  Hit "mute" again about 6:pm... wake up the next day -  music plays thru the day - think to myself - I heard that earlier in the day... repeat.

      My que has 7,338 tracks in it; besides maybe a studio and live track - there are no repeat songs in the que.  That should be 15 days at 24/hr day listening; 30 days @ the 12 hours a day I listen to it.
      Paul Anderson_1
      Trending Lyricist I
      April 23, 2015
      I have just read John M's post and find it amazing (and worrying) that he does not at least touch on or even mention that a colleague (Ben) is working on the shuffle issue! I'm sorry, I just don't get it! Does John know Ben? Does left hand know what right hand is doing? Will we get a working shuffle? Who knows?
      Show more replies
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