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Trending Lyricist I
January 21, 2015

Request for feedback: Shuffle

  • January 21, 2015
  • 205 replies
  • 4494 views
Hello. My name is Ben Smith and I head up Product Management for Experience, Software, and Developer Programs at Sonos.

I wanted to get more feedback from you all on your expectations for Shuffling tracks in your queue. I have reviewed the feedback on ask.sonos.com and received e-mails from a few of you (via our CEO John MacFarlane), but I wanted to get a better sense from those of you who use Shuffle, how your really want it to work.

When you select shuffle what do you want to happen? What don't you want to happen?

Thanks!

Ben
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    205 replies

    Enthusiast II
    May 14, 2015
    Not just you Jay, I can only see the Android version as well in the Sonos Beta Download section.....Ben,  is there a Windows or iOS version please?
    Trending Lyricist I
    May 14, 2015
    The changes to shuffle are actually on the players, not in the app, so if you are in the beta and have updated the firmware on your players, you should see the shuffle change in all of our controller apps. If you don't, please submit beta feedback.
    Chris
    Lead Maestro
    May 14, 2015
    After sign up beta go into current desktop app and check for updates.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Enthusiast II
    May 14, 2015
    Got it.  Thanks Chris and Ben.
    Trending Lyricist I
    May 14, 2015
    Just to clarify one of the challenges I have with the current system (though I like many aspects of the new shuffle), let me run you through a sample of my real world usage yesterday.  After listening to the news for a while on a TuneIn station (so not utilizing the queue), I wanted to listed to a random mix of some music from a particular genre.  I click to replace the queue with all tracks from that genre, but the player was not set to shuffle, so it begins with the first song in the first album in that genre.  I click over to the player part, click the queue, then click shuffle, then click fast forward to switch over to a new track (having heard that first track too many times already since it always used to start there).  At this point it's working great.  Then my wife comes home from a long day at work, and so we want to switch over to listening to a string quartet album.  I replace the queue with the album we want, except that now it begins playing that in a randomly shuffled order, so I click over to the player, click the queue, turn off the shuffle, then start it playing again from the first track on the album. 
    What would be terrific is if there was a "Shuffle and replace queue" item that turned on the shuffle at the time you add the tracks to the queue, while "Replace queue" would replace the queue with the album/tracks/whatever in order with shuffle turned off.  "Add to queue..." would maintain whatever shuffle status currently exists on the player (Allowing me to listen to another string quartet after this one, or to add some more shuffled tunes to my current shuffle).
    nicka99
    Local Superstar
    May 14, 2015
    Thats a great idea Jason.  And also, like you, I dont like how the first track keeps playing even when you hit shuffle.  Id like it to stop that track and start the first one in the new shuffle instead.
    Trending Lyricist I
    May 14, 2015
    Jason - thanks for taking time to describe your daily use. It's helpful. I will have the team deselect shuffle when the queue is cleared. This only makes sense. Nick/Jason - On continuing to play the track that is playing, this is one were reasonable people will disagree on the desired behavior. I respect both POVs. For us at Sonos, it's a principle that music never drops or stops, so have an chosen to keep playing the playing track when the queue is shuffled and unshuffled.
    Trending Lyricist I
    May 14, 2015
    The problem of having track keep playing can be solved by just having there be an option to turn on the shuffle when replacing the queue (my "Shuffle and replace" example above).  If that happens, such that it doesn't start playing the same first track every time until I go elsewhere to turn on the shuffle, then the music never needs to stop/drop and will always start with a random different song.
    Chris
    Lead Maestro
    May 14, 2015
    How about just hit forward button to next tack.
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    T00LF00L
    Prodigy I
    May 14, 2015
    More settings options would solve a lot of disagreements we have as to how it should operate..
    I am just a worthless liar. I am just an imbecil.