Please go back to the last app, the update sucks SO bad!

And the vast majority of my posts are helping people. You would see that if you ever ventured out of these complaint threads.

Wtf Physician heal thyself, your post history shows this to be completely false.

But like you say you can post what you want where you want since Sonos is all good with it.

Oh Logan. What are we going to do with you?

The new app really sucks! Sonos needs to learn the lesson Coke did in 1985 when they tried to shove the "new Coke" down our throats! The people spoke out and Coke was forced to bring back what is now know as "classic Coke". The more we speak out against the new app there is a better chance they will produce an app that flows like the old one. Evey one I know that uses Sonos absolutely hates the newer app.

The new app really sucks! Sonos needs to learn the lesson Coke did in 1985 when they tried to shove the "new Coke" down our throats! The people spoke out and Coke was forced to bring back what is now know as "classic Coke". The more we speak out against the new app there is a better chance they will produce an app that flows like the old one. Evey one I know that uses Sonos absolutely hates the newer app.


Maybe they can have two controller Apps. Classic controller app and New controller app. Let the Sonos PAYING users decide. I contacted Sonos and they responded that you cannot go back to older version. Very short reply and no explanation why. Customers do not like to be treated like they have no say in the product they purchased and the UI worked perfectly fine until the manufacturer made a major change in the UI. To not give the OPTION to allow you to use the app you have used for years is just real bad customer relations! The existing Sonos users are the largest form of advertising Sonos has and if these users are not taken care of they will talk down the product. SONOS, PLEASE LISTEN TO YOUR PAYING CUSTOMERS.

Unfortunately for the two apps scenario, Apple policies allow only a single app to be updated on the app store. Sonos could leave the old version of 7.4 up, but it is immediately missing Settings menus for basic setup, along with all the new features like Alexa and play through Pandora, and as the firmware gets updated, eventually it will cease working altogether. This is why they cannot release two apps.

A simple renaming can fix that single app issue. You just call one the sonos classic controller and you're done.

The cost of now having to develop and maintain two versions of the same app is another story of course. Which is why it's best to put some proper effort in a single version actually capable of satisfying a wide range of customers.

Still no response from Sonos regarding this crappy app! Looks like the writing is on the wall. This is the way companies respond when they are going down. By the time they figure out they need to make a change it will be too late to recover.

Still no response from Sonos regarding this crappy app! Looks like the writing is on the wall. This is the way companies respond when they are going down. By the time they figure out they need to make a change it will be too late to recover.

From a few days ago, in the main 8.0 app announcement thread:

Hi everyone, we appreciate the feedback all around.

The team is listening and working to incorporate your feedback into the new app. You'll see some changes coming to the next versions of the app. They're looking into the brightness of the app and working on ways to balance the contrast. They're also looking into ways to improve the general flow of the app, and streamline navigation.

Thanks for sharing and please let us know what you think as the app develops.

I fell in love with the Sonos product about five years ago when I purchased my first Play 5. Everything worked great. Now they put out this new app update that has destroyed everything great about Sonos! The glitches in the app do not allow me to play different audios to different speakers. In addition, It takes multiple attempts to change what I am playing to the speaker before it actually works. I am extremely frustrated with the lack of testing by Sonos before releasing this app update. I want the old app back!!!Please try this. Please just try. Let's say you have two rooms and you want to put a track from your music library on in the Kitchen, and you want to search for a particular artist to put on in the Living Room. Substitute your room names obviously.

1. If you are on the Now Playing screen you will need to swipe down the screen. If not, the tab bar should already be visible at the bottom of the screen.
2. If Kitchen (K) or Living Room (LR) is already the highlighted room, go with it. If not, tap either K or LR. Let's assume we have Kitchen highlighted.
3. Tap Browse on the tab bar, and then Music Library, and then just do what you have always done - i.e. find the song and tap to play it.
4. Tap the Rooms button
5. Tap LR once to highlight it
6. Tap Search and then search for what you want just as you have always done. Tap to play your choice.

Does that help?


It isn't always this simple. The extra swiping is a big pain, waste of time. K.I.S.S. principle in effect to remain high end. My family can't use Sonos without my help any more. That is very sad.

This morning I ungrouped office from an office + spa group. Spa remains selected. I select my music from Pandora. It begins blaring in my office. But office isn't selected. I swipe out of spa and select office. But office show a play button because even the app doesn't think office is playing music. I swipe out of office back to spa and pause (but there was no music playing in spa. Now the office group shows music playing. I swipe out of spa and select office. I can finally pause office, but now I have woke someone up with music I never wanted to play in that area of the house at this time. I swipe out of office and select spa. I select my Pandora station. Finally after about 12 pointless swipes I have my music. But Pandora stops after 10 seconds and says "can not play media". I go back to the media tab and chose another Pandora station, and finally I get to chose the station I want again. This process took 90 seconds. Played music in areas I did not want. Required more than a dozen swipes and selections. This is not audiophile satisfaction. This is annoying nuisance and a bad way to start the day for everyone in the house. It just sucks.

It isn't always this simple. The extra swiping is a big pain, waste of time. K.I.S.S. principle in effect to remain high end. My family can't use Sonos without my help any more. That is very sad.

This morning I ungrouped office from an office + spa group. Spa remains selected. I select my music from Pandora. It begins blaring in my office. But office isn't selected. I swipe out of spa and select office. But office show a play button because even the app doesn't think office is playing music. I swipe out of office back to spa and pause (but there was no music playing in spa. Now the office group shows music playing. I swipe out of spa and select office. I can finally pause office, but now I have woke someone up with music I never wanted to play in that area of the house at this time. I swipe out of office and select spa. I select my Pandora station. Finally after about 12 pointless swipes I have my music. But Pandora stops after 10 seconds and says "can not play media". I go back to the media tab and chose another Pandora station, and finally I get to chose the station I want again. This process took 90 seconds. Played music in areas I did not want. Required more than a dozen swipes and selections. This is not audiophile satisfaction. This is annoying nuisance and a bad way to start the day for everyone in the house. It just sucks.
All I can say is that I don't have any of these issues in either of my Sonos households. Almost no swiping is required in the iOS apps to tap between selecting rooms, selecting sources, grouping/ungrouping. It's fast, easy and reliable. Swiping is only required if you repeatedly bring up the 'Now Playing' screen.