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Contributor I
October 7, 2017

Please go back to the last app, the update sucks SO bad!

  • October 7, 2017
  • 397 replies
  • 18965 views
Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
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397 replies

LTJ3
Lyricist III
December 27, 2017
SO SONOS, WHATCHA GONNA DO? GONNA GIVE THE OPTION FOR THE PREVIOUS APP VERSION OR SLOWLY DEGRADE YOUR PRODUCT LIKE APPLE DID? 🆒:D:?
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LTJ3
Lyricist III
December 27, 2017
Still love your product though, just wish you kept the original gui.... It was perfect!.... Still waiting on an outdoor play5 similar sound speaker and a tesla batt with solar panel option version for backyard use 🆒
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Chris
Lead Maestro
December 27, 2017
Return of previous version never happening. Update to new version pending.

Supposedly Sonos looked at doing a portable outdoor speaker about 3 years ago and cancelled the project as they didn’t see it being viable from sales perspective.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Chris
Lead Maestro
December 27, 2017
Keeper - I like some of the interface options with sonospad and the fact you can put it in mode where the queue is protected (which Sonos refuses to give us). I tried it a while and I gave it up primarily because I think the universal search is one of sonos’ strongest points and you lose that with Sonospad.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Renowned Enthusiast II
December 27, 2017
What do you think would improve the new app the most?

Ok just a few thoughts.

1. The queue management needs to go back to ‘play now, play next, add to end of queue’. That was so right first time and it was an appalling decision to change it. Now, Get more than 3 people on a room with a controller and wait for the arguments to start. Terrible, terrible and Sonos needs to eat humble pie on this one.

2. Too many taps ....You currently have to select a room to make it the focus (turn it black) before you have play/pause buttons. Each room should have a play/pause button that works on first tap. The room buttons are so large that could have a volume slider too. Volume, play and pause should ALWAYS be available.

3. Similarly each room has a grouping button that only appears when the room has the focus. It should always be there and work with one tap.

4. If the above were done you could get rid of the lower bar that slides up. That screen appears anyway when you tap the room button that has the focus. In very general terms, unlabelled buttons and chevrons, and screens that slide in and out are really bad design elements. I know I’m in the minority here as it is very much the way interfaces are heading. I don’t really understand this. MS rightly got stick for their charm bar but it is all over the IOS.

Lastly a general comment. Software design and human interfaces are very much an art. Back in the day Microsoft spent a fortune on human engineering, watching each and every mouse move and click. I am not a software engineer or a design expert and no doubt that applies to most people here. Also some people are not very good at expressing what they don’t like or maybe even identifying what they don’t like — they just know they don’t like it. Many people would have opened their first Sonos product at Christmas, and some of them an older generation without some of the knowhow of others. I feel your frustration of seeing the forums flooding with newbies with their first negative posts. But Sonos can’t rely on long standing customers forever adding new rooms — they need new customers and they need them to spread the word like you and I did. So for that reason, I think it’s only fair to let them vent. As you say they will then move on, and then life, Sonos, the music and these forums will go on as they always have :D

Have yourself a good day.

Regards
Andrew
LTJ3
Lyricist III
December 27, 2017
Yeah well not everyone has a home built from scratch with the option to include 14/4 to the backyard from the laundry room with a connect amp waiting for it and in a world where the backyard is becoming part of the living space and to entertain it's time to come up with that last piece of badass tech to add to their arsenal of taking over the multi room audio craze....Also why don't they have the option to put the connect and connect amp in 5,6, and 7.1 sound sound mode? I have 5 speakers in the ceiling....I'm listening to the tv in stereo between 4 speakers and the center one is on the left side....so stupid, it has optical in! Also if your going to make a white speaker include the grill as white as well don't give us salt and pepper shakers lol still love you guys! I'm just saying.
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Chris
Lead Maestro
December 27, 2017
You had me at 1

Actually I don’t really want to go back to the old way (it was better but still had it’s flaws when multiple users). I think you can leave it as it is now but allow it to be put into party mode where only add to end of queue and and next in queue are the only options. (The pop up when clicked or hit the ... you get same options).

I agree the room menu (which the rooms are way too large in size so few per page) why have the group button only shows when in focus. I think Sonos really wanted all grouping done on red room menu so here it was just a duplicate afterthought (but the place we all have always grouped from)
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Chris
Lead Maestro
December 27, 2017
Play:1 has the grey grill. They made the Play:1 tone with matching grill for limited time. Then the new Sonos One that replaces it kept the same Play:1 tone styling matching the grill colors.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Chris
Lead Maestro
December 27, 2017
There are other companies wireless outdoor speakers that can be hooked to Sonos Connect.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
LTJ3
Lyricist III
December 27, 2017
Chris I think your outnumbered, .....turn the new app into the old ways of control and I think everyone will win
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