Skip to main content
Contributor I
October 7, 2017

Please go back to the last app, the update sucks SO bad!

  • October 7, 2017
  • 397 replies
  • 18965 views
Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

397 replies

jgatie
December 22, 2017
I predict that very soon this and the other 8.0 threads are going to get real quiet, aside from people praising the changes to come. Just like what happened when a few tweaks (that, ironically, were suggested by the more rational posters) fixed the most glaring problems with 5.0, and a little retraining of muscle memory did the rest.

We will see who is right.
Chris
Lead Maestro
December 22, 2017
I'm putting my money down on jgatie if we are taking bets!
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Renowned Enthusiast I
December 22, 2017
An easy bet to win. Most of us have no intention of squatting this forum the way the fanboys do. Eventually we'll cut our losses and move on. And there are plenty of alternatives to move onto by now (Samsung, Bose, Bluesound, etc).

Sonos is an interesting position in that regard. They can listen to their customers and get back to the excellent user experience of the early days, or lose the loyalty and word of mouth that got them were they are today. Up to them to decide.
Lyricist II
December 22, 2017
My issues are not just with the UI. Since the 8.x updates I have been having stability issues on a system that has been rock solid for 3 years in it's current location.
I have had much of my system since 2013, yes this has happened before with the UI, my issues with the development stand, it is the simple things they screw up every time they do a redesign and it feels rushed. QA is important and to me it really feels like it got cut short or skipped.

But that's just like, my opinion, man.
jgatie
December 22, 2017
Yeah, lets ask the posters in the 5.0 thread about their many and varied threats to leave Sonos for superior competitors. It will be easy to do, most of them are in here clamoring to get it back!

See, the thing with "or the bunny gets it" threats is the bunny never actually gets it!. It just hangs around until the next time the easily indignant get their feathers in a ruffle over the next bunch of UI changes.

And PS - I still hate the queue changes! 😃
jgatie
December 22, 2017
My issues are not just with the UI. Since the 8.x updates I have been having stability issues on a system that has been rock solid for 3 years in it's current location.
I have had much of my system since 2013, yes this has happened before with the UI, my issues with the development stand, it is the simple things they screw up every time they do a redesign and it feels rushed. QA is important and to me it really feels like it got cut short or skipped.

But that's just like, my opinion, man.


Every update has these types of issues with a couple dozen posters. In the vast majority of the cases they are due to underlying network problems, specifically IP conflicts, which are uncovered by the update. If you wish to cure this, do the following:

Reboot/power cycle your devices in the following order:

Modem
Router
Switches or hubs
Wired Sonos units
Wireless Sonos units
Computers/printers
Wireless devices - phones/tablets etc.

Allow each device to come back up before proceeding to the next. Note that you can permanently prevent duplicate IP addresses by assigning an IP to each device's MAC address in the router setup. See your router manual for details.
Chris
Lead Maestro
December 22, 2017
There are some regular contributors here that at the time of 5.0 were rather vile in their criticism of Sonos (not unlike many who have been voicing their opinion on this revision). The application adjusted and so did they.

Why is anyone who is reasonably patient a "fanboy". I've expressed what I don't like about the current version and that's that. I don't have to dwell on it awaiting the next revision. And I'm not arrogant enough to believe what I want is best (they have never given us a queue lock/party mode even after the horrible queue changes in last revision). There are a lot of things I don't like about the last version. This version is a little worse but I think with potential to be much better. I'm looking forward to the next changes.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Chris
Lead Maestro
December 22, 2017
also - my network with latest revisions has never had any issue. If people are having issues with their Sonos devices after recent updates they are most likely do to IP Conflicts or other network issues that came to light on reboots. They can be fixed by going through steps to resolve. I have seen no inherint changes in the new version to cause Sonos to behave any differently on a network then the past.

I have permanent fixed IP Addresses on all my network devices and I rarely have any issues with devices after they are updated/rebooted from any vendor.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Chris
Lead Maestro
December 22, 2017
Wow I just subscribed to Spotify for the first time in years. The new Sonos app is an exact copy of the Spotify app. I mean down to all the behaviors. They went for a copy and now need to tweak it for Sonos multiroom obviously.

Even the little red room menu many complain about is there on Spotify.

Do people complain as much on the Spotify forum?
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Renowned Enthusiast II
December 22, 2017
The postings of unhappiness have died down — of course they have. There are only a finite number of users and it’s not like we seem to have Sonos’s ear. And there a few posters who like to shout down any dessent, so it’s not like it is a rewarding pastime.

Ultimately it doesn’t matter if v8 is better or worse than 7 or if 6 was better than 5 or if 4 was better than all of them. Personally my memory doesn’t recall what came before the last one.

The question should be if is v8 good enough? I don’t think it is. I think it is a terrible design. Sonos have kindly posted a guide to changing rooms, referring to their being a steep learning curve. Excuse me ?? So the problems are not of Sono’s making, then — but more of our ineptitude!! No, it is not a steep lurning curve — it is clearly poor design. The fact that they have had to post a guide (when none was ever needed before) should be a source of embarrassment for the company and a clear sign they have got it wrong.

I don’t care which of the last 8 versions were best. I stand by what I posted above —- in my opinion, v8 is a crock of ****.

Andrew