Enthusiast I

Answered

Please can we have the *Favorites list added back in the App?

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It's been a few months without having *Favorites listed in the App and I find I use the desktop controller most of the time now as this is the only way of seeing them in a straight vertical list. If they could just be added back as a menu item at the top of the Browse tab in the App that would be great, or even better as an option to replace the My Sonos tab with a *Favorites list?

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Alan_6Answer

Prodigy II

Well, they're still there. Sort of.

On desktop, "Favourites" refers to both "favourite things" and the "favourites" screen (a list of all your favourite things). Simple. On mobile, you have the concept of "My Sonos", which is:
1. Flagged "favourite things", using the "Add to My Sonos" option, but renamed "My Sonos" items
2. "My Sonos" screen, a dashboard listing both all your flagged favourites/"My Sonos" items by category (except for Sonos playlists), and a bunch of other (mostly playlist) categories. All your "favourites" categories list the first 8 items as tiles, with a "See All" link to list them by name. The Sonos Playlists category contains all your Sonos playlists (not limited to first 8, because "reasons"), whether favourited or not (favourite playlists get duplicated).
3. The "My Sonos->Edit" screen also lets you do stuff. Have fun learning whether "delete" un-favourites or permanently deletes an item!

If what I've described sounds confusing and inconsistent and generally "dreadful user experience", well, that's because it is. But you'll get it. Or just fall back to browsing or using the desktop app. At least that looks to be safe from changes.

A

Alan_6Answer

Prodigy II

Well, they're still there. Sort of.

On desktop, "Favourites" refers to both "favourite things" and the "favourites" screen (a list of all your favourite things). Simple. On mobile, you have the concept of "My Sonos", which is:
1. Flagged "favourite things", using the "Add to My Sonos" option, but renamed "My Sonos" items
2. "My Sonos" screen, a dashboard listing both all your flagged favourites/"My Sonos" items by category (except for Sonos playlists), and a bunch of other (mostly playlist) categories. All your "favourites" categories list the first 8 items as tiles, with a "See All" link to list them by name. The Sonos Playlists category contains all your Sonos playlists (not limited to first 8, because "reasons"), whether favourited or not (favourite playlists get duplicated).
3. The "My Sonos->Edit" screen also lets you do stuff. Have fun learning whether "delete" un-favourites or permanently deletes an item!

If what I've described sounds confusing and inconsistent and generally "dreadful user experience", well, that's because it is. But you'll get it. Or just fall back to browsing or using the desktop app. At least that looks to be safe from changes.

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terryukAuthor

Enthusiast I

I completely agree with you that MY SONOS is a "confusing and inconsistent and generally "dreadful user experience"". A mess of swiping up, down, left & right, limited items displayed, small icons, large icons and the crap "See All" button makes me want to chuck it all out the window every time I go anywhere near the MY SONOS tab.

All I want to see is my straightforward vertical list of *Favorites which are the top 20 items I go to regularly. Happy for everything else to be selected from the Browse categories.

Well, they're still there. Sort of.

On desktop, "Favourites" refers to both "favourite things" and the "favourites" screen (a list of all your favourite things). Simple. On mobile, you have the concept of "My Sonos", which is:
1. Flagged "favourite things", using the "Add to My Sonos" option, but renamed "My Sonos" items
2. "My Sonos" screen, a dashboard listing both all your flagged favourites/"My Sonos" items by category (except for Sonos playlists), and a bunch of other (mostly playlist) categories. All your "favourites" categories list the first 8 items as tiles, with a "See All" link to list them by name. The Sonos Playlists category contains all your Sonos playlists (not limited to first 8, because "reasons"), whether favourited or not (favourite playlists get duplicated).
3. The "My Sonos->Edit" screen also lets you do stuff. Have fun learning whether "delete" un-favourites or permanently deletes an item!

If what I've described sounds confusing and inconsistent and generally "dreadful user experience", well, that's because it is. But you'll get it. Or just fall back to browsing or using the desktop app. At least that looks to be safe from changes.

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Keith N

Sonos Staff

Hey there, terryuk. Thanks for sharing your feedback on the controller app. I'll be happy to forward this topic along to the team for consideration and visibility. Feel free to keep the conversation going!

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A

Alan_6

Prodigy II

Hey there, terryuk. Thanks for sharing your feedback on the controller app. I'll be happy to forward this topic along to the team for consideration and visibility. Feel free to keep the conversation going!

Well, that's encouraging. It would be nice if Sonos figured out what this screen is meant to be. I mean, the idea ("fast navigation to favourite things", an ordered dashboard of your stuff") is awesome. Even the names ("My Sonos" vs "Favourites", "artists" vs "others") - I don't care, just pick one. But the current implementation...

Still, juggling both 8.4 implementations ("Favourites" on desktop, "My Sonos" on mobile) has made me rethink how I organise my stuff. I now favourite albums rather than just artists, to get round the "8 items or less" restrictions. And I have an incentive to delete playlists I created for some purpose 5 years ago, because Sonos mobile app considers them on a par with something I explicitly favourited.

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bockersjv

Local Superstar

I must admit I do prefer the Windows controller, and am very glad that it has not been touched for a while 😃

Simple things like getting to the sound settings (equaliser) is a one click operation.

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Chris

Lead Maestro

I like the my Sonos as it gave me ability to link direct to Favorite screens within apps.

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