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dumbalau
Contributor I
Jul 31, 2024 12:46 PM UTC
Answered

Phone volume control via airplay

updated to the latest firmware today and can’t control the volume via the iPhone’s physical buttons anymore through airplay. 

 

is this another strategic move to keep the users locked in the sonos app, and not able to control music and volume via airplay and other apps such as apple music? 

 

 

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dumbalauAnswer
Contributor I
Jul 31, 2024 2:34 PM UTC

Thanks for your answer! I tried everything this morning without success, but now, after I restarted my devices it did work!

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7 replies

Ken_Griffiths
Ken_Griffiths
Jul 31, 2024 2:08 PM UTC

Must be something your end - it’s working fine here with the iPad or iPhone volume buttons when airplaying to a Sonos speaker or group. I used the Apple Music App too.

 

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Ken_Griffiths
Ken_Griffiths
Jul 31, 2024 2:19 PM UTC

The above was showing iPad - attached is my iPhone Airplaying and adjusting volume with its buttons. Volume is changing on the Sonos speaker.

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Iain59
Iain59
Collaborator II
Jul 31, 2024 2:33 PM UTC

Same here, works OK from iPhone and iPad with Apple Music and Apple Music Classical.

 

 

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    dumbalauAuthorAnswer
    Contributor I
    Jul 31, 2024 2:34 PM UTC

    Thanks for your answer! I tried everything this morning without success, but now, after I restarted my devices it did work!

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      natethelen
      Lyricist I
      Aug 1, 2024 1:06 AM UTC

      I had the same problem today. Restarting the Sonos didn’t help. Had to restart my iPhone to get everything working again

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      carlnjane
      Lyricist I
      Aug 11, 2024 10:12 AM UTC

      I’m having the same issue, phone running on iOS 17.6.1, app up to date. Restarted Sonos and phone. But when changing volume with the phone buttons it is changing the ringer volume on the phone. Any hold with this one please? 

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      Ken_Griffiths
      Ken_Griffiths
      Aug 11, 2024 11:54 AM UTC

      I’m having the same issue, phone running on iOS 17.6.1, app up to date. Restarted Sonos and phone. But when changing volume with the phone buttons it is changing the ringer volume on the phone. Any hold with this one please? 

      The audio must be playing ‘through’ the mobile device for the phones hardware buttons to work. This is an Apple restriction/requirement - so if you AirPlay the audio to a Sonos speaker the mobile hardware volume buttons will then work. 

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