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Contributor I
Dec 17, 2018 9:07 PM UTC
Answered

Phone Volume

Whenever I control my sonos system volume using my iPhone the volume settings of my phone are also altered. Does this happen to anyone else and should it be happening? Thanks.
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    AjTrek1
    AjTrek1Answer
    Dec 17, 2018 9:48 PM UTC
    Hi Timsonos

    Here are two options:

    1. Delete and reinstall the Sonos app, if no joy then go to:

    2. Settings > General > Reset > Reset All Settings *

    * Click the link to learn what Option 2 affects: http://www.everythingicafe.com/reset-settings-on-iphone-ipad/

    Cheers!
    Together Everyone Achieves More = T.E.A.M.

    3 replies

    AjTrek1
    AjTrek1Answer
    Dec 17, 2018 9:48 PM UTC
    Hi Timsonos

    Here are two options:

    1. Delete and reinstall the Sonos app, if no joy then go to:

    2. Settings > General > Reset > Reset All Settings *

    * Click the link to learn what Option 2 affects: http://www.everythingicafe.com/reset-settings-on-iphone-ipad/

    Cheers!
    Translate
    Together Everyone Achieves More = T.E.A.M.
    Keith N
    Sonos Staff
    Dec 17, 2018 10:41 PM UTC
    Hi there, Timsonos. Does this happen on other controllers or does this only happen on your iPhone? If this is isolated to just your iPhone, have you tried removing the app and reinstalling the app?
    Translate
    Chris
    Lead Maestro
    Dec 18, 2018 12:12 AM UTC
    You can turn off the correlation between Sonos volume and phone volume under the iPhone settings...scroll down to sonos and turn off hardware volume control
    Translate
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