PC controller not finding SONOS components!

Hello Richard, It sounds like something install and running on the PC is still blocking your SONOS from speaking to the PC. This does not seem to be a network issue since the Android Phone seems to work fine with the System. What internet security or firewall software running is running on the PC? What is the operating system is running on the PC ? The PC is connecting to correct network? Is there an virtualbox, virtual machines, or VPN connections being used on that PC?
I reset everthing and it works from my laptop for a time.  After a few days, it no longer seem the components and wants me to reset the controller.  I have redone everying a couple of times-- very annoying losing the stations I have set up, etc.  My andriod, however, always seems to work.  So, this problem, for me, is intermitten.

This tread helped, I ended up removing my ethernet connection with another computer and was able to successfully setup the Sonos controller on my pc. Something so simple....Thank you!

Do you have more than one network adapter (physical or virtual) on the PC that won't connect? As noted above, the Sonos controller can't handle more than one network adapter when it's doing the initial setup. One a connection is configured, extra adapters can be re-enabled
I was having the same issue.  I have three multiple apple devices (laptop, iphones, ipad) controllers working fine.  But my Windows 7 PC would not set up the controller.  I disabled all but the active network adpater and was then able to get it to work.  I re-enabled the other adapters after it first connected and all is working now.  Thank you.

I had the same problem, I could connect with my iPad but my PC couldn't find my SONOS system. When I opened the "Network and Sharing Center", I found that my network connection was setup as a public network. I changed it to a home network and SONOS immediately connected.
This solved my issue.

I had troubles. Lots of de-installing and re-installing didn't help. Eventually I went into the router (BT HomeHub 3) and changed the network set up to use Channel 1, (previously automatically selected by the router) and Sonos to channel 11. Trouble free since then.

Great advice, all worked., Sonos must enter this in the FAQs

FYI, I tried pretty much all the steps here and couldn't get my PC to detect the controller. I was at a loss as my iOS and Droid had no issues, for whatever reason I decided to disable the Firewall on my router (Asus) and sure enough it connected first shot after that.. I was at a loss as my handhelds use that same router. Soon as it connected, I re-enabled the firewall on my router and all is well..

Urrghhh / cut the above. Stopped working - Then I finally set a static IP on my Sonos devices via my router (was dhcp for the WiFi devices) and now it is seeing everything fine. This has worked with x's reboots of PC and router.

I am having the same issue. Installed 3 Sonos components, all directly cat6 wired onto a Cisco gigabit switch. Installed controller on Tablet Android 4.1.2 (OK), iPhone iOS7 (OK), PC Windows 7 Home x64 (OK), Windows 7 Business x64 (Not OK)...

So I am having issues on one PC.
- I connect the PC directly wired using an ethernet cable onto one of the Sonos components
- Start the controller -> No device found
- Next:
   - Disable any VM network defined onto the PC
   - Disable Windows Firewall
   - Disable Anti-Virus software
   - Quit any other resident communication software like Lync, Skype, ...
- Start the controller again -> No device found

I know it must be something specific on this PC, but I am out of clues... Could it be a port conflict that is being used for the device discovery?

I am out of clues here...

Any suggestion?

Thanks in advance!

Peter H.




Disabling any VMWare Network adapters that I had on my computer fixed my issue.