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Avid Contributor I
Dec 15, 2019 5:29 PM UTC
Question

Os Android version 5.1.1 obsolete?

Hello; I’m also getting the same message, Sonos no longer supported on my Samsung Galaxy Android OS. I read others with this problem have version 4, but I have version 5.1.1 OS, and I’ve had this device about a year. How can my OS be obsolete already?? Advice please!! Thanks. Stef 11

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    20 replies

    Contributor I
    Dec 30, 2019 10:19 PM UTC

    New Sub arrived today….excited to hook it up along with my 6 month old Ones. Unfortunately my 3 tablets and cell phone operating systems are no longer supported.

    Happy customer up until today…..what a let down.

    :frowning2:

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    Ken_Griffiths
    Dec 30, 2019 10:31 PM UTC

    New Sub arrived today….excited to hook it up along with my 6 month old Ones. Unfortunately my 3 tablets and cell phone operating systems are no longer supported.

    Happy customer up until today…..what a let down.

    :frowning2:

    It always pays to keep an eye on any such manufacturers system requirements before making such a purchase. Sonos publish theirs at the link shown below…

    Sonos System Requirements
     

    As with any similar product, these things are always ‘subject to change’ from time to time.

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    Contributor I
    Dec 30, 2019 10:34 PM UTC

    Good to know, thanks…..when did they update to 7.0?

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    Ken_Griffiths
    Dec 30, 2019 10:51 PM UTC

    Good to know, thanks…..when did they update to 7.0?

    The release notes for Sonos Software updates are shown here…

    Sonos Software Release Notes

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    Stanley_4
    Grand Maestro
    Dec 31, 2019 7:01 AM UTC

    It really sucks to have phone and tablet makers abandoning their devices so quickly. Once the maker has punted there is little Sonos can do to keep things working.

    Borrow a friend to do the setup for you until you can get a newer device.

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    Local Superstar
    Dec 31, 2019 8:55 AM UTC

    Sadly, Sonos is rapidly becoming a problematic system to choose, largely because of their policy of irreversible updates which ends up with users being forced to renew their controllers, or even more risibly being advised to find a friend with a compatible device! 

    The forum is full of complaints from both new and existing users about this situation.   Sad.  

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    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    106rallye
    Dec 31, 2019 10:31 AM UTC

    If Sonos wouldn’t update people would complain about their systems becoming unsafe (see the discussions on SMB v1). Damned if you do and damned if you don’t…...

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    jgatie
    Dec 31, 2019 1:08 PM UTC

    Sadly, Sonos is rapidly becoming a problematic system to choose, largely because of their policy of irreversible updates which ends up with users being forced to renew their controllers, or even more risibly being advised to find a friend with a compatible device! 

    The forum is full of complaints from both new and existing users about this situation.   Sad.  

     

    You’ve been beating this drum for seemingly eons now, yet you are still here posting?  If I were as continually disappointed in a product as you seem to be, you would have seen my last post years ago.  Are you a masochist of some sort? 

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    Local Superstar
    Dec 31, 2019 2:40 PM UTC

    Maybe I’m just not as slavish in toting the party line as some others seem to be.  

    What sort of technical advice is ‘Buy a new phone, or find a friend with one’ ?

    Good grief.

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    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    jgatie
    Dec 31, 2019 2:50 PM UTC

    Maybe I’m just not as slavish in toting the party line as some others seem to be.  

    What sort of technical advice is ‘Buy a new phone, or find a friend with one’ ?

    Good grief.

     

    Yeah, we all know your shtick, tiresome as it is.  

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