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Avid Contributor I
December 15, 2019
Question

Os Android version 5.1.1 obsolete?

  • December 15, 2019
  • 20 replies
  • 2312 views

Hello; I’m also getting the same message, Sonos no longer supported on my Samsung Galaxy Android OS. I read others with this problem have version 4, but I have version 5.1.1 OS, and I’ve had this device about a year. How can my OS be obsolete already?? Advice please!! Thanks. Stef 11

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    20 replies

    Stef 11Author
    Avid Contributor I
    December 15, 2019

    Stef 11 here, more info: I have Sonos version 10.6, with auto-updates enabled. So, what the….. ??

    Sjoop1985
    December 15, 2019

    As per Sonos version 10.6, Android versions 5 and 6 have limited support, with apps able to control playback, but not access most settings.

    Android 5.1.1 was released in April 2015, four and a half years ago. Per September 2019, Android 10 is the latest version. If you were sold a new device last year with this Android version, then you were sold something that was outdated for at least three years and definitely not future proof in terms of support from Google (its creator) and 3rd party developers like Sonos.

    There are numerous threads about similar cases on this community, and while Sonos is part of a market that sustains these practices, you cannot blame Sonos for the fact that devices are being sold as new with software that is hopelessly outdated, which Sonos cannot keep supporting.

    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
    December 15, 2019

    …...which Sonos cannot keep supporting.

    Choose not to, surely….

    Stef 11Author
    Avid Contributor I
    December 15, 2019

    Sjoop, thanks for the info. It is operating normally as before, plays back and I can search & play music, just loaded Xmas music in fact, so what are my options? Do nothing is one option I guess, it’s working, your advice is welcome.

    Stef 11

    Sjoop1985
    December 15, 2019

     

    …...which Sonos cannot keep supporting.

    Choose not to, surely….

     

    Once Google, Apple or Microsoft end support for one of their OS's, it becomes increasingly difficult for 3rd parties to develop for that platform. It's been explained on here before by people who actually have experience developing for these platforms, but in a nutshell, resources will no longer be available and the OS' creators will most likely no longer accept liability for any security issues. So while it is indeed a choice, from a business perspective, the alternative would presumably be a very unwise choice to make.

    As I said, I don't deny that Sonos is part of a market that sustains these practices, but you cannot blame Sonos for selling outdated phones or tablets to people. On the contrary, all of Sonos' music playing hardware - some of it over 10 years old - can run the latest update of Sonos software.

     

    Sjoop, thanks for the info. It is operating normally as before, plays back and I can search & play music, just loaded Xmas music in fact, so what are my options? Do nothing is one option I guess, it’s working, your advice is welcome.

    Stef 11

     

    Besides buying a controller device that can support a newer Android version, you could try to "freeze" your Sonos system by turning off updates and making sure that your Android device stops updating the Sonos app automatically. This should prevent your Sonos system from updating to a future firmware version beyond 10.6 that is no longer compatible with your device.

    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
    Stef 11Author
    Avid Contributor I
    December 15, 2019

    Oh, I don’t blame Sonos at all, but Best Buy who sold me a Galaxy in 2018 with 2015 software. But you gave me a lot to “chew on”, so thanks… but, if I don’t shut off the Updates, I could possibly get an update that might inhibit my Sonos working properly?

    Stef

    Sjoop1985
    December 15, 2019

    Yes, limiting functionality is basically the first step towards completely shutting down the controller for a certain OS. The Sonos firmware updates are (among other things) triggered by an update of the Sonos app. Unfortunately the Play Store has no way of "knowing" that an app update will break compatibility for the system, so it will simply install a new version on your device, potentially triggering a firmware update of Sonos that may introduce the aforementioned non-compatibility.

     

    Adoption of new OS versions has plagued the Android ecosystem for years. Especially cheaper, non-"flagship" devices are often sold with an older version and don't get much needed updates. However, I don't think Samsung has sold any "Galaxy" branded device in 2018, even in their mid-range lines, that still shipped with Android 5.1.1, so you're likely right to blame Best Buy, because it sounds like they sold you a device that wasn't even 2018 spec. 

    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
    Stef 11Author
    Avid Contributor I
    December 16, 2019

    Sjoop & Amun; One more question for you: is it possible to download/upgrade my Galaxy OS? I did turn OFF the Sonos auto-updates, hoping it continues to work Ok as a controller. Thanks for any more info, Stef 11.

    December 18, 2019

    Sjoop & Amun; One more question for you: is it possible to download/upgrade my Galaxy OS?

    A Samsung issue, really…. If you check for updates on the tablet, does it offer you any options?

     

    I did turn OFF the Sonos auto-updates, hoping it continues to work Ok as a controller. Thanks for any more info, Stef 11.

    Stopping auto updates will work, but you need to make sure that any device that attaches to your network also has auto updates disabled - and that no-one triggers an update manually.

    Depending on what facilities you use, you might choose to lock your system down. It’s not great, and Sonos don’t support it, but if you just want to stay as you are then it’s a viable option.

    Swisses
    Lyricist III
    December 26, 2019

    Hmm,  I have the same problem, my OS on my Samsung tablet is also out of date. Foolishly I wasted loads of time looking to find out how to update the OS, which clearly is a waste of time because it only updates the version you have. Looks like I have to buy a new tablet grrr! The bad news is the app takes away the option to add new speakers, which is not good for Sonos coz I won't be buying anymore until I sort out the OS issue. I can still use the app despite its limited functionality but this is not what you would expect from a quality product like Sonos. This is clearly not good for Sonos especially if people have bought speakers who's Androids run on an old OS. Can't say I'm happy about this but at least I am wiser. My best advice is if you ever have a problem visit this forum first for the answers and don't waste your time trying to suss it out yourself, I have wasted hours looking for an answer, I should have come here first.