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Ulysses31
Contributor I
May 31, 2023 1:26 PM UTC
Answered

"on this mobile device" no longer showing

I store my music on a micro SD card in MP3 format that is within my phone. Until today I have been able to open the Sonos app and within browse, select the "on this mobile device" option which then opens the micro SD folder and enables me to play my music through my 4 Sonos Play:1 speakers. Today, the "on this mobile device" option does not come up, so I am unable to access and play my music. I have changed nothing. Subsequently I have done an update, restarted my phone several times and restarted the Sonos system several times, but it's still not showing. Can anyone shed any light on this and help me get my music playing on my Sonos speakers again? I'm very frustrated! Thank you!

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Airgetlam
AirgetlamAnswer
May 31, 2023 1:27 PM UTC

 

Bruce
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7 replies

Airgetlam
AirgetlamAnswer
May 31, 2023 1:27 PM UTC

 

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Bruce
Ulysses31Author
Contributor I
May 31, 2023 1:29 PM UTC

Thank you....why have they removed this and how do I play my music now?

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    Airgetlam
    Airgetlam
    May 31, 2023 1:33 PM UTC

    It’s all explained in that thread. 

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    Bruce
    andrejoubert
    Lyricist III
    Aug 25, 2023 8:26 AM UTC

    I read the thread. Bottom line is I don't have a NAS, my Sonos speakers are not Bluetooth enabled and I do not have line in option. So Sonos unilaterally removed functionality that I bought. That is theft. And a huge loss. If this is their way of operating, I have bought my last Sonos product. Awful support. 

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      106rallye
      106rallye
      Aug 25, 2023 4:06 PM UTC

      If you are allowed to copy posts, then so am I. You’ve probably accepted Sonos’ terms of use. They will say Sonos can do this. I understand you don’t like that they’ve had to take this function away, but it isn’t theft.

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        jgatie
        jgatie
        Aug 25, 2023 4:11 PM UTC

        I read the thread. Bottom line is I don't have a NAS, my Sonos speakers are not Bluetooth enabled and I do not have line in option. So Sonos unilaterally removed functionality that I bought. That is theft. And a huge loss. If this is their way of operating, I have bought my last Sonos product. Awful support. 

         

        Contact a police officer or better yet a lawyer over this alleged "theft".  Let us know how loud are the laughs you get.

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        Ralpfocus
        Prodigy III
        Aug 25, 2023 9:15 PM UTC

        @andrejoubert Read the thread more carefully. There are phone apps that will play music from your phone onto a Sonos device.

         

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