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SFTechieScum
SFTechieScum
Contributor I
Oct 29, 2019 5:43 PM UTC
Question

Not getting any Notifications on Iphone

The Sonos app doesn’t show up in my notification settings. I’m unable to receive any notifications from Sonos. I would like to have my alarms show up when they are going off in the morning but that appears impossible.

 

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    Up2Night
    Up2Night
    Lyricist III
    Jan 16, 2020 6:32 AM UTC

    Same problem here… :(

    (newest iOS Version and newest Sonos-App Version - iPhone Xs)

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    Up2Night
    Up2Night
    Lyricist III
    Jan 16, 2020 10:18 AM UTC

     

    Maybe it's because the beta version of IOS is in use? Does anybody use the (public) beta of iOS (currently 13.3.1)?

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    Schlumpf
    Schlumpf
    Virtuoso
    Jan 17, 2020 10:45 AM UTC

     

    Maybe it's because the beta version of IOS is in use? Does anybody use the (public) beta of iOS (currently 13.3.1)?

    No, iOS beta is not the reason…

    The problem for me is on iOS 13.3 and also on 12.4.4 using several devices. 

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    Ralf
    BCM
    BCM
    Jan 17, 2020 1:11 PM UTC

    iPhone X here. iOS 13.3, latest Sonos app. I have a ton more options than you for some reason. Maybe uninstall the app and reinstall it?

     

     

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    Up2Night
    Up2Night
    Lyricist III
    Jan 17, 2020 1:15 PM UTC

    Maybe uninstall the app and reinstall it?

    I've already tried that, unfortunately without success. :slight_frown:

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      Smilja
      Smilja
      Jan 17, 2020 6:00 PM UTC

      Maybe uninstall the app and reinstall it?

      I've already tried that, unfortunately without success. :slight_frown:

       

      Did you reboot the iPhone after uninstalling the Sonos app?

      Curious question, do you have any Airplay-enabled devices, beside Sonos, at home? E.g. Apple TV.

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      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      Schlumpf
      Schlumpf
      Virtuoso
      Jan 17, 2020 6:30 PM UTC

      @BCM 

      I suppose the problem comes up after doing a new install. Just doing updates of the Sonos app the notifications option kept staying in iOS settings. 

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      Ralf
      BCM
      BCM
      Jan 17, 2020 6:31 PM UTC

      Interesting. Well that’s something I’m not going to try. :sunglasses:

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      Up2Night
      Up2Night
      Lyricist III
      Jan 17, 2020 7:54 PM UTC

      Did you reboot the iPhone after uninstalling the Sonos app?

      Yes, I uninstalled the app. Then restarted the iPhone and reinstalled the app.

       

      Curious question, do you have any Airplay-enabled devices, beside Sonos, at home? E.g. Apple TV.

      Yes I have an Apple TV (Gen 4).

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      Smilja
      Smilja
      Jan 17, 2020 8:47 PM UTC

      Did you reboot the iPhone after uninstalling the Sonos app?

      Yes, I uninstalled the app. Then restarted the iPhone and reinstalled the app.

       

      Curious question, do you have any Airplay-enabled devices, beside Sonos, at home? E.g. Apple TV.

      Yes I have an Apple TV (Gen 4).

       

      For testing purposes, turn off Airplay on Apple TV, close the Sonos app (swipe up), open it again and see if the notification setting has re-emerged.

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      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
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