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Contributor I
Sep 15, 2020 2:10 PM UTC
Question

No Sonos notification, no volume controle outside app or at lock screen.

I’m recently unable to control my Sonos volume from the start- or lockscreen. Only when inside the app itself.
Sonos isn’t in my notifications anymore either..

Every option needed is enabled inside the app. Battery optimisation for Sonos is turned off.
I tried deleting and re-installing the S2 app, without resolution.
Any idea what I can do to resolve this?

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11 replies

Simon B
Retired Sonos Staff
Oct 27, 2020 5:43 PM UTC

Hi @Anders Vinther, thanks for the update. About your question, No indications have been given that you can check if it was fixed. But we are constantly trying to get updates from our team, and we'll surely update this thread once our team tells us that it has been fixed. Kindly subscribe to this thread so that you’ll be updated once there is a new reply or response on the thread.

Please, feel free to let me know if you require any further information.

The Sonos community is always here to help.

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