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djpegg65
Contributor I
April 15, 2018
Answered

New Sonos Macbook app no longer controls volume but the iphone does

  • April 15, 2018
  • 4 replies
  • 597 views
I just took the new update form Sonos for both the ios and macbook and now i cannot control the volume or mute from the Mac but the iPhone still works. Any ETA on a fix?
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      Best answer by ratty
      Remove the Mac controller and reinstall from https://www.sonos.com/support. Be sure to 'add to an existing system'.

      4 replies

      ratty
      rattyAnswer
      April 15, 2018
      Remove the Mac controller and reinstall from https://www.sonos.com/support. Be sure to 'add to an existing system'.
        Chris
        Chris
        Lead Maestro
        April 15, 2018
        Yea I have seen a few posts where the update on mac controllers this time around has caused issues. Deleting and re-installing as ratty says should clear it up.
        Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
          djpegg65Author
          Contributor I
          April 15, 2018
          That worked. Thanks
            montaro
            Lyricist I
            October 18, 2018
            I just took the new update form Sonos for both the ios and macbook and now i cannot control the volume or mute from the Mac but the iPhone still works. Any ETA on a fix?

            This didn't help with the new Mac OSX Mojava version!
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