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bamber2001
Trending Lyricist I
May 8, 2024 7:31 AM UTC
Question

New, May 2024 Sonos S2 app network access

I’ve just upgraded to the new, May 2024 Sonos S2 app.  It wants local network access (photo).  It already has this.

I’ve toggled Sonos’ local network access on and off in iPadOS settings.  No luck.  The app just keeps asking for access.  I’m now unable to use my Sonos system from the device I use most.

Does anybody else have this problem, and is there a solution other than to wait for Sonos to fix it?

Peter

 

 

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    32 replies

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    RolCin
    Contributor I
    May 14, 2024 2:54 PM UTC

    In general the most disappointing thing is that Sonos doesn’t come out with a statement, acknowledging the problem and tells us that they are working on it. Silence is the worst. 

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      Jordankennedy001
      Trending Lyricist I
      May 14, 2024 3:23 PM UTC

      Did anyone who phoned get acknowledgement of a fault on the app from the advisor they spoken to? With the phone lines this busy, or so they let on, surely there are many unhappy customers in the same boat. I’m in a queue just now the estimated time is 75 minutes the same as yesterday, although never had time to see it through yesterday 

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      RolCin
      Contributor I
      May 14, 2024 3:38 PM UTC

      No - they don’t. They listen, but not repond. I think the management clearly told them not to get involved in complains.

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      majorglazer
      Lyricist II
      May 14, 2024 4:15 PM UTC

      The new update 80.00.08 fixes the “local network access” problem

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        RolCin
        Contributor I
        May 14, 2024 4:33 PM UTC

        How do you know which update you have? Thank you.

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        LeighRen
        Lyricist I
        May 14, 2024 6:23 PM UTC

        I deleted the app then reinstalled from the App Store making sure to get the latest release and problem solved

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        cattersAndy
        Lyricist II
        May 14, 2024 9:54 PM UTC

        When are we going to get all the artwork and be able to queue music from multiple artists? 

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        Jgarza
        Lyricist I
        May 17, 2024 11:07 PM UTC

        Just bought Era 300 speaker and encounter same problem. Local network access and cannot advance further...

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        cattersAndy
        Lyricist II
        May 18, 2024 6:48 AM UTC

        Just noticed my playlists don’t play correctly 🙄…… ie w ring songs play 

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        bamber2001Author
        Trending Lyricist I
        May 18, 2024 10:43 AM UTC

        After having the problem with my iPhone 13 (iOS 17.4) I left well alone on my iPad.  However, when my iPad (Pro, 11in, gen.3) offered me an update to iPadOS 17.5 I accepted it then installed the latest Sonos (S2) app.  This combination of Apple and Sonos software didn’t have the network access bug.

        (Yes, the new app seems to be a step in a wrong direction, but that’s another matter.)

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