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Trending Lyricist I
October 8, 2017

New app update horrible, giving a leg up to the competitors

  • October 8, 2017
  • 43 replies
  • 2622 views
I can only speak for myself, but the SONOS app before 8.0 was near perfect. It was ultra fast, selecting room and what music to play was super intuitive. Everything important was on the same page screen. I've had lots of friends ask me about why get SONOS instead of competitors like HEOS and such. Even though HEOS and others can offer a wider variety of physical connections, sound formats DTS etc...there was before 8.0 an extremely easy answer to this: The APP. It is super fast, never buggy. You come home from work, go into the sonos app and within 2 presses there is music in the living room. It doesn't matter how great the hardware is if the software doesn't work, but with the SONOS app, it just works, always, and so EASY.

But now that argument is gone. The new sonos app, with all the stuff on the home screen, and now you have to go into seperate tabs to select room and search for music......you RUINED it. You downgraded the app to something similiar to HEOS' already awful app. What were you thinking?
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43 replies

Trending Lyricist I
February 25, 2018
I agree that the 7 versions were substantially better than the 8 versions. And as if today , feb 2018, still are. How I wish I’d never updated!
Trending Lyricist I
February 25, 2018
When the ceo leaves, MacFarlane, and then the guy in charge of product development, Whitten, leaves and the company decides to not have anyone at all in charge of that. And now they are talking about an IPO... I think Sonos is in trouble. Real trouble.

I don’t know if they are losing key staff in other areas besides management. But I would bet money in Vegas that they have in their app development department.
Trending Lyricist I
March 7, 2018
Just to somewhat give a little bit of praise to Sonos for fixing certain things in the app!

-Black /dark background fixed
-Menu/tab at the bottom always visible
-Room Selection buttons make more sense
-No longer buggy as hell

We still liked the previous version better where everything could be accessed from one menu, but at least they fixed the Ui changes that made the app confusing as hell and buggy. It now works most of the time and the kids are able to select correct rooms etc and the boss is also happy.

So thank you to Sonos for taking feedback from its users and changing the UI. If not a complete rollback, at least it's a step forward!