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Contributor I
Dec 23, 2017 9:17 PM UTC
Question

New App

The new app is terrible to use and makes what was a simple easy to use system over complicated, is there a way of using the previous App?
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    42 replies

    Contributor I
    Dec 24, 2017 2:33 AM UTC
    "Title bar" ??? There's a little grey bar at the top. Tapping that takes me here:

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    Chris
    Lead Maestro
    Dec 24, 2017 2:35 AM UTC
    Try a swipe down on now playing screen
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    Contributor I
    Dec 24, 2017 2:43 AM UTC
    Tried that. I either get the Android menu (running apps, settings, etc.) or nothing.
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    Renowned Enthusiast II
    Dec 24, 2017 2:47 AM UTC
    So is this an example of: -

    1 unintuitive or poor design. For example unlabelled bars or chevrons, with screens sliding in and out of view, and a lack of consistency with other screens which are selected by labled tabs. If so this would be the fault of Sonos’s software engineers.

    Or

    2 a failure of the users muscle memory. If so the fault lies with the user.

    Just asking :D

    Andrew
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    Chris
    Lead Maestro
    Dec 24, 2017 2:48 AM UTC
    It would be an example of bad design mimicking non-multiroom native apps. Needing corrected in next release.
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    jgatie
    Dec 24, 2017 2:53 AM UTC
    I've repeatedly said not having the tab bar visible at all times is the worst part of the new design. So yeah, bad design.

    Nice try though, andrew. You were soooooo close! ?
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    Contributor I
    Dec 24, 2017 2:57 AM UTC
    Re: User issues. That's certainly possible, but I still don't understand why the UI would be completely different from one device to another. I have 1 iOS and 3 Android devices. This issue happens on one Android device, but not on the other two. One of the functional devices is also from Samsung, if that means anything.

    FWIW, I've tried tapping all over the screen. Other strange stuff that happens;
    - Multiple different taps on the Album Cover (in Now Playing) result in different screens. One time I get the "Add Music Services" UI, another time I'm prompted to configure Amazon Alexa. Most times, though, I'm prompted to set an alarm.
    - When tapping the room (in red, at the bottom), it lists the two rooms I have configured in my home. I cannot select the other room without first selecting both rooms and tapping OK, then selecting the room at the bottom again and de-selecting the room that I don't want to manage, then tapping OK again.
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    jgatie
    Dec 24, 2017 2:58 AM UTC
    "Title bar" ??? There's a little grey bar at the top. Tapping that takes me here:



    At the bottom of the screen above is the Tab Bar. From that you can choose Bowse, Search, Rooms, etc. Right now you are on the More screen, which allows you to access Settings, Alarms, etc.
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    Chris
    Lead Maestro
    Dec 24, 2017 3:00 AM UTC
    Interface should be same on all. All of them clicking the little arrow in top right corner or flicking the now playing down should all give you navigation bar at bottom. Not calling it a good design but all should be very much same if all on same version.
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    Chris
    Lead Maestro
    Dec 24, 2017 4:39 AM UTC
    Ok some observations from tablet version. Ok none have the down arrow anymore just a little tab thing. Kinda dumb but I’m sure they will clear all that up next version

    The browse section. So much wasted space. Seems like more could be going on here.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)