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Contributor I
Dec 23, 2017 9:17 PM UTC
Question

New App

The new app is terrible to use and makes what was a simple easy to use system over complicated, is there a way of using the previous App?
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    42 replies

    Chris
    Lead Maestro
    Dec 23, 2017 9:49 PM UTC
    no you can not roll back to prior app. Per sonos in master thread some updates or coming fairly soon based on feedback in that thread.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Enthusiast II
    Dec 23, 2017 10:21 PM UTC
    JGatie also says that support for the issues with the new app is dwindling, yet nearly 3 months on, people are still signing up to voice their disapproval. Look at the reviews on the iOS App store from Oct onwards and you will see that JGatie is in a minority.
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    Chris
    Lead Maestro
    Dec 23, 2017 10:35 PM UTC
    I don't believe he asked for an update on jgaite. I will stick with my post informing what is going on.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Enthusiast II
    Dec 23, 2017 10:47 PM UTC
    Chris, I wasn't responding to you. But the forum cartel have stated that negative support for the latest release is dwindling when it clearly is not as people are signing up to show support so I am keeping the vibe alive.
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    Chris
    Lead Maestro
    Dec 24, 2017 12:10 AM UTC
    I do think it will dwindle once tweaks are made based on feedback.. I can’t claim others opinions. I personally give it a few more weeks.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    Dec 24, 2017 12:21 AM UTC
    Just got back home to the new app and I'm still scratching my head. It's different on every one of four devices. On my Samsung tablet, there's no bottom bar (My Sonos, Browse, Rooms, etc.) so that device is useless to me. If I don't start playing music from another device, I can't do a thing with that device.

    I logged in for the first time just because this is so incredibly frustrating. Any idea when this will be fixed or where I should direct feedback?
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    Chris
    Lead Maestro
    Dec 24, 2017 12:37 AM UTC
    Inhave to say I haven’t tried on my iPad to see tablet differences. No bar?. Have to check that out. I would expect tweaks coming next few weeks or so. Please leave any suggestions you have (no bringing back old version suggestion won’t work).
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    Dec 24, 2017 2:21 AM UTC
    Here you go... no bar.
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    Contributor I
    Dec 24, 2017 2:22 AM UTC

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    jgatie
    Dec 24, 2017 2:29 AM UTC
    Hit the little bar at the top to lower the Now Playing screen and reveal the tab bar.
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