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rosswells127
Prodigy I
July 16, 2024
Answered

Music Library Compilations Issue Under 16.3.

  • July 16, 2024
  • 147 replies
  • 7696 views

Today I successfully updated to the latest 16.3 Firmware and Windows Desktop Controller.
I subsequently performed an “Update Music Library Now” from the 16.3 Windows Desktop Controller.
Now any Sonos Controller (including SonoPhone, SonoPad) show multiple entries for each compilation album when viewing Albums.
Just an example shown below...
 

Does anyone else have this issue?
Ross.

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Best answer by Corry P

Hi @rosswells127 

I’m not sure why you posted this twice (please don’t), but we are aware of this issue and are now investigating. Thanks for flagging!

147 replies

Lyricist I
July 28, 2024

Have multiple album entries for compilation albums, AND no tracks in those albums. Do the Sonos apps recognize the difference between track artist and album artist - like iTunes does?

Corry P
Sonos Staff
July 29, 2024

Hi @Alan_6 

We are aware of this issue and are investigating - I recommend that you do not adjust tags on your files just to address this issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lyricist III
July 29, 2024

Still broken over a week later 😭

A.

Prodigy III
July 29, 2024

Still broken over a week later 😭

A.

It would be. App updates are being rolled out fortnightly, so I wouldn't expect the next update until next Monday. And even then there is no guarantee this issue will be covered by this update as it was only reported/acknowledged relatively, but it will be somewhere on the list and will be in a future update...

sigh
Prodigy II
July 29, 2024

Still broken over a week later 😭

A.

It would be. App updates are being rolled out fortnightly, so I wouldn't expect the next update until next Monday. And even then there is no guarantee this issue will be covered by this update as it was only reported/acknowledged relatively, but it will be somewhere on the list and will be in a future update...

Will be interesting to see if it is a firmware update or an app update that fixes it. They are different teams who develop and can release independently and firmware broke it.

Digging bit deeper and looking at tags on my files, it could be the firmware update stopped presenting the ‘compilation’ tag in the catalogue server on the devices, so the app no longer correctly groups album artist tags under the same album.

I have Jeff Wayne’s war of the worlds tagged as a compilation due to multiple artists on it, with Jeff Wayne as the Album artist and the artist on multiple tracks with the actual track artists. Disabling the ‘Group Compilations by’ in 16.1 app/firmware so there is no grouping recreates the behaviour even though the compilation tag exists.

It is a while ago but when I moved from SlimServer to Sonos way back when, I had to change some of my tagging to make it Sonos friendly with various artists albums. The range of tags available back then in the standards were far fewer than current versions and it wasn’t uncommon to find different behaviour between systems.

rosswells127
Prodigy I
July 29, 2024

Pretty sure it is firmware issue. 3rd party apps also exhibit the problem and it happened immediately after updating firmware 16.3 which was a week before the latest Sonos app was available.

My guess is that they changed the firmware to assist local music library search and broke the existing compilation grouping rules in the process.

Ross.

Enthusiast II
July 31, 2024

How is this still a live issue two weeks after being spotted?

Lyricist II
July 31, 2024

I have updated Android app and firmware today for all my devices… and compilations and album art issue persists.  I really don't know why is it so difficult to fix something that was working fine.

Lyricist III
August 1, 2024

How is this still a live issue two weeks after being spotted?

they are doing 2 weekly releases (which is common practice in software development) - so issue reported - triaged - i.e. reproduced. Review for how a fix could be attempted. Go into the work cue for the next “sprint” - so any fix is typically going to take at least a month to be released. IOS releases also have to go thru an apple approval cycle before they appear in the store …. fixing within days is unlikely for a company of the scale of Sonos - the googles and facebook’s of the world have that ability but they are huge number of software teams

Enthusiast II
August 2, 2024

yes, I have this problem, too. It’s awful: