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Kermit50
Contributor I
August 6, 2016

Music does not progress along my playlsit

  • August 6, 2016
  • 16 replies
  • 2145 views
My sonos system gets stuck on one song, regardless of how I select the song to be played. I have tried to play all of the songs from one album (selected down arrow from the top of the list of songs and select "play now" then tried 'play next' when the album did not progress to the next song, the music repeats on that one song I selected to start with (even if it is the first one in the list). This is an issue with the custom music lists I create, it only plays the song it start with, repeatedly, despite choosing to play all of them (15 songs). So, I guess I am stuck this one song at a time. I have read other forums similar to this, with this same long standing issue and it does not appear to have been addressed by Sonos.

If anyone has any ideas, I would appreciate it.

Thank you
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16 replies

John B
August 6, 2016
When you say "selected down arrow from the top of the list of songs" do you mean next to "all songs" or do you mean the first song in the list?
John B
August 6, 2016
The reason for question in my previous post is that if you select one song in a playlist, that is all that will play. Sonos doesn't progress automatically to later songs. You need to select "all songs" for that. You may also have the "repeat" option accidentally enabled.
John B
August 6, 2016
What you can do is choose to add all songs to the queue. If you start playing anywhere in the queue Sonos will progress through the rest of the tracks.
Kermit50Author
Contributor I
August 6, 2016
John, thanks for your replies. Yes I do select "all songs" at the top of the play list, then select "play now" from the drop down list at the right side of the to of the list of songs, assuming this would play all of the songs either in my album I have selected or in a new playlist I have created. I just get the first sing playing repeatedly.
John B
August 6, 2016
That's not normal. All songs should play.
John B
August 7, 2016
Your description of what you are doing still doesn't match exactly how I would describe what I do, which is to use the drop-down for "All Songs".

Do you have another controller on a mobile device you could experiment with?
The LHC
August 7, 2016
Or you could sign up for the beta and the new version will do this whether you want it to or not...
John B
August 7, 2016
Or you could sign up for the beta and the new version will do this whether you want it to or not...
Really? I'd better join the beta then so that I can object.
ratty
ratty
August 7, 2016
Kermit50

Are you sure you haven't enabled Track Repeat? The repeat icon would be illuminated with a "1" in the middle. (On controllers other than PC or Mac you'll need to display the queue to see this.)

Tap/click the repeat icon to cycle through the settings: No Repeat -> Queue Repeat -> Track Repeat -> No Repeat
Kermit50Author
Contributor I
August 7, 2016
Hi. Thanks for your replies. No, I did not choose "repeat". As a result of my frustration and noticing on another site of the same issue with the Sonos program I ended up joining the Beta software program that Sonos is conducting. I had to download software and low and behold, it is working as it supposed to. I am a long time Sonos user (12 years) and left it about 3 years ago, to return recently, where I ran into the 'repeat' issues on all music tracks. I signed up for the Beta program at this site and am si far delighted with the outcome (my system downloaded new software from the Sonos Beta Site. I am now a happy camper! Here is the site if anyone runs into the same issue: http://www.sonos.com/en-ca/beta/screen
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