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Contributor I
November 21, 2019

Murfie ceased operations

  • November 21, 2019
  • 81 replies
  • 6727 views

Hello.  The Murfie website says they have ceased operations.  As of today, my collection is still streaming but I cannot reach anyone there.  I have about 600 discs uploaded as FLAC files there and am very concerned to be able to retrieve those in tact.

Anyone else use Murfie or any suggestions?

Thank you,

Bigdog39

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81 replies

106rallye
December 15, 2019

And, though it may feel like it, legally the CD’s that are not returned because of the receivership situation are not ‘stolen’.

From where I’m sitting the way Murfie worked (letting them keep your CD’s) required a lot of trust in the company, that must have had an ever growing cost of having to stock all the CD’s. Unfortunately this trust has been shamed,

Trending Lyricist I
December 15, 2019

Hey! I understand the anger of KodaKolour99 against that user Stanley, and it is that this subject seems to be earning something to protect the cursed Murfie scammers, instead of supporting with arguments to enforce our rights, this stanley subject does give up and give up , a man never gives up and one must win the battle until the last cartridge is burned, unfortunately I am from the US, but those who live nearby can approach that Madinson office and claim their Vinyl n CD, it cannot be that they take us for fools For these clown's of Murfie, North America grew great for asserting their rights and ignoring guys who make you give up, on my hard disk I have more than 3,000 albums in wav format, for comfort I can give them, I know that some are difficult to get, I am willing to exchange, from today I will not trust any web crap streaming music, maybe as I am a graduate of networks and communications I can make a server but I will need the support of a programmer for an app with the Winamp type model, hopefully he will mass meet in that warehouse and claim his own.

Lyricist III
December 16, 2019

Hi. 

Has anyone who has paid $100 to get an estimate received the estimate or any other response? I have not yet received anything.

Any info appreciated.

Lyricist II
December 17, 2019

Hi. 

Has anyone who has paid $100 to get an estimate received the estimate or any other response? I have not yet received anything.

Any info appreciated.

That's what I was wondering. I sent my $100 via Paypal; have received receipt from them but heard nothing further from Murfie or whoever is supposed to be handling our returns. 

Lyricist III
December 17, 2019

Thanks for your message.

I'm hoping if someone gets any further response about the return, they will post that. This way if any of us fails to get a response, we can try to get action before the window closes.

Lyricist II
December 17, 2019

Hopefully good news for those of us wanting our music back!
Figured I might as well try emailing CDreturns2u@gmail.com last night:
Have paid $100 deposit. Haven't heard anything back.
Was pleasantly surprised to receive the following response this morning:

The MCRS Team

9:23 AM (3 hours ago)

 

to me

Thanks for your patience.  We have got a huge response and a tad behind on follow ups.

Your collection is 196 discs but fairly dispersed in the warehouse.  We cam pull those and get them back to you and call it even with the $100 you already paid.  We'll dent you confirmation and tracking no. as soon as the collection is ready.

Lyricist I
December 17, 2019

That is great news.  I emailed them this morning for an update since I haven't heard anything after paying my $100 deposit.

Lyricist III
December 17, 2019

fdrew, Thanks for posting that.

Good to know you are getting your collection back! I'll email that address and keep others posted here when I get a response.

Thanks again.

Lyricist III
December 19, 2019

Received below from the group returning our CDs. Sounds very encouraging.​​​​​

" This is to acknowledge that we have received payment of your $100 deposit and you are in our queue.  Thank you for your response.  Some of you may have heard from us already but if not, we will be back in touch to provide you with a firm quote for return of your collection.  We appreciate your patience; the response has been overwhelming.  

In the meantime please know we have access to the facility where Murfie stored all customer media.  Your CDs/LPs are safe and not in danger of being discarded or mis-appropriated. "

Lyricist II
January 3, 2020

Wondering if anyone has heard anything further from the Murfie Collection Recovery Team or actually gotten their collection back yet. Starting to get worried again.