Murfie ceased operations

Hi all,

Maybe useful if when someone receives an estimate from Murphy for returning their collection, they let this forum know that. Just concerned that Murphy does a thorough job in creating all requests.

I did not receive all the emails from Murphy that others did. Assuming this whole process will be a rush job, they may miss some of us.

Thanks.

The CD return offer is not from Murfie, they are gone forever, but from their creditors and a group of users that are trying to make this less awful.

Did you all get the email from Murfie Customer Return Service, LLC?

Where you have to pay $100 to even get an estimate for the return of your collection? Looked like a scammer but had the pertinent data.

Thanks for any info.

I received it yesterday eve and have been searching for info on the LLC or email to get a read on it but there’s very little discussion online.  Perhaps surprising because they w supposedly been overwhelmed by responses. 

The email is a bit scammy sounding (CDreturns2u@gmail.com) but I’m wondering if paying w goods / services via PayPal offers some protection.

I feel like the clock is ticking (they didn’t specify how long I had but it is limited and prioritized by when deposit is received). I do want the cds back ...

Thanks for your message. 

I did decide to pay the $100 since it's on a credit card - I can always submit it as fraud if it turns out that way.

Ditto.

This is so shady and wrong. The email address for the CEO of WISC Partners is david@wiscpartners.com his direct phone number is 608-628-2620. Hopefully this info will help some of you with pressuring him to return the (stolen) property he’s sitting on.  I just left the same comment on The Verge article. 

Thank you very much, I'm going to press it because it's not fair that they keep millions of our CDs and the worst thing is that they charge a high ransom to recover what is ours, this is very bad, especially it makes a bad image to the other streaming music companies, like iTunes Tidal Deezer etc

Keep in mind you are not dealing with Murfie, they are gone forever, but the folks they owed money to and a few users who are trying to help others.

Threats are usually the best possible way to screw up your chances of getting something done.

One place I worked had a simple policy, at the first threat your case went to legal and the support folks were banned from touching it again without permission (which rarely happened) from legal.

Stanley’s advice was solid.

It’s clear from the information available that the music store is going to be sold or destroyed very soon. Those who want to retrieve their physical property need to decide, quickly, if threats and insults are more likely than pleasant discussions to obtain the desired outcome. Bearing in mind that those trying to re-unite the property are not part of the company that is now defunct so have NO legal obligation to affect said re-unification.