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Mixcloud not playing through Sonos

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Trying to listen via S1 App to Mixcloud content via my Sonos system.

Can search Mixcloud OK but not getting any audio at all - I can listen via the Mixcloud site after listening to an ad.

Is anybody else having this issue?

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R

RemremAnswer

Contributor I

Hi All

I created a support case at Mixcloud and just got this feedback - I can confirm that Mixcloud is working again on all my S1 devices 😁

[Mixcloud Support]

“ Thanks for your continued patience while our Engineering Team investigated the playback issues with Sonos devices.

An issue was identified with some earlier devices, specifically affecting users on S1.

The team has been working tirelessly to determine the cause and has released an update that may help Mixcloud work with your device.

Please make sure your software is up to date, and let us know if you're still experiencing playback issues after updating.

Thanks for your understanding. “

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kettle

Avid Contributor I

This is good news!

...now if I could just resolve my issues with BBC Sounds 🤔

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N

neckbeard69

Lyricist II

HOLY S***
It actually works again. I tried again after reading the update in this thread, no software updates on my end jus tried in the S1 app and working

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M

macspur

Avid Contributor I

Hi All

I created a support case at Mixcloud and just got this feedback - I can confirm that Mixcloud is working again on all my S1 devices 😁

[Mixcloud Support]

“ Thanks for your continued patience while our Engineering Team investigated the playback issues with Sonos devices.

An issue was identified with some earlier devices, specifically affecting users on S1.

The team has been working tirelessly to determine the cause and has released an update that may help Mixcloud work with your device.

Please make sure your software is up to date, and let us know if you're still experiencing playback issues after updating.

Thanks for your understanding. “

Excellent! just checked mine and all working too… pity Innuos couldn’t sort it so easily.

Have had to buy a Sonos Connect second gen.

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G

Gowza_

Lyricist I

I’m away for a few weeks and can’t listen for myself but this is really great news, Mixcloud and the catch-up shows are a large part of my listening day - a huge thanks to all here who put in the legwork chasing and keeping the forum updated.

Also thanks to those at Mixcloud / Sonos for not walking away from a problem on a solid and much loved (but admittedly legacy) system, especially after the recent problems and the turmoil it’s left Sonos in.

Great weekend all!

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K

KarderbyAuthor

Trending Lyricist I

Thanks everyone for the support and feedback. Good to see this fixed.

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B

Bruno92

Trending Lyricist I

Hum…. Not fixed for me…. Mixcloud application works fine, but within Sonos it doesn't. I can access everything but when I click play it starts and stop.

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S

SP-J

Lyricist I

Now fixed thanks

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