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Trending Lyricist I
February 16, 2025
Answered

Mixcloud not playing through Sonos

  • February 16, 2025
  • 47 replies
  • 2594 views

Trying to listen via S1 App to Mixcloud content via my Sonos system.

Can search Mixcloud OK but not getting any audio at all - I can listen via the Mixcloud site after listening to an ad.

Is anybody else having this issue?

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Best answer by Remrem

Hi All

I created a support case at Mixcloud and just got this feedback - I can confirm that Mixcloud is working again on all my S1 devices 😁

 

[Mixcloud Support]

“ Thanks for your continued patience while our Engineering Team investigated the playback issues with Sonos devices.
 
An issue was identified with some earlier devices, specifically affecting users on S1.
 
The team has been working tirelessly to determine the cause and has released an update that may help Mixcloud work with your device.
 
Please make sure your software is up to date, and let us know if you're still experiencing playback issues after updating.
 
Thanks for your understanding. “

47 replies

Pools-3015
Prodigy I
February 16, 2025

Mixcloud was having an issue this week according to their support:

I don't know if it has been solved already, but I would check with Mixcloud to see if it has been corrected.

Lyricist I
February 16, 2025

I am having the same issue.  Was on with tech support (two levels) for hours.  They have kick over the engineering and I am told I should have an update late this week.

Lyricist III
February 17, 2025

I am having the same issue. Sonos support told me they exhausted all fixed on Sonos side and told me to contact MixCloud.

Lyricist I
February 17, 2025

I have the same issue. I can get to all my stuff in start mixcloud but no audio. 

Dogdad
Headliner III
February 17, 2025

That’s strange..I use the SonoPhone app and MixCloud and SoundCloud works fine. 

Lyricist I
February 17, 2025

Mixcloud not working on Sonos controller 1

Avid Contributor I
February 17, 2025

Still not work and I’ve tried using the Sonos app

Pools-3015
Prodigy I
February 17, 2025

​@macspur, ​@Mo201, ​@AngieBambini, Have you tried contacting Mixcloud support on your own?

Lyricist III
February 17, 2025

​@Pools-3015 I have submitted a request explaining the issue. Have not heard back.

Lyricist I
February 18, 2025

i was on the phone with Sonos support for 55 minutes nothing resolved was told it might be my DNS? i think its a glitch with mixcloud