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Contributor I
Oct 23, 2018 9:17 AM UTC
Answered

Mirror phone

Hi beam is set up and works great,but when i mirror my phone to tv and watch youtube videos no sound comes out of the beam i have to switch to tv speaker .i am connected through hdmi arc,am i doing something wrong or does it just not support this feature.Thanks Paul.
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    melvimbe
    melvimbeAnswer
    Oct 23, 2018 11:27 AM UTC
    I've never heard of that issue before. It could be that the audio in mirroring is in a format that Sonos can't understand, such as DTS. I'd be surprised by that though as most youtube seems to be in stereo. The other thought I have is that your TV just won't send audio to external speakers during mirroring.

    In the Sonos app, you can go to More...->About Sonos (or something like that) and look at the data for the Beam. You should see what format you're Beam is receiving, if anything at all. Most likely though, I think your best bet is to contact the TV manufacturer about this though, or forums from the manufacturer.
    Danny

    2 replies

    melvimbe
    melvimbeAnswer
    Oct 23, 2018 11:27 AM UTC
    I've never heard of that issue before. It could be that the audio in mirroring is in a format that Sonos can't understand, such as DTS. I'd be surprised by that though as most youtube seems to be in stereo. The other thought I have is that your TV just won't send audio to external speakers during mirroring.

    In the Sonos app, you can go to More...->About Sonos (or something like that) and look at the data for the Beam. You should see what format you're Beam is receiving, if anything at all. Most likely though, I think your best bet is to contact the TV manufacturer about this though, or forums from the manufacturer.
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    Danny
    PaulsereAuthor
    Contributor I
    Oct 23, 2018 4:56 PM UTC
    Hi thanks for your response ,ill check some panasonic forums.
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