Lower minumum volume level

Look, I specifically mentioned it was too loud for the listening scenario in our case, what more do you want from me? Honestly, I can't see why you would even care, if the situation is not a problem for you. The product obviously works well in the majority of cases for the majority of users. No one is denying this. Perhaps my following comments seemed broad brush but my intention was always that the issue was situation specific.

Unfortunately, no product is perfect for everyone, and one thing I can objectively say is that our previously mentioned Logitech unit has substantially more granularity at the low end than the Play 1. This is particularly noticeable between the Play's 0 and 1 volume setting. For us, and apparently others given the basis for this thread, this makes the product unsuitable for this purpose for us. Who knows, maybe our units are just different, although I feel like the QA on these would be tight particularly given the ability to do stereo setups, so I find this unlikely.

This is not an attack on the product, or Sonos, or you. It is simply our experience. If it's viable for this functionality to be tweaked in the product, then I'd love for this to be on Sonos's radar. If we don't make these comments, how will they ever know that this is an issue for some of their users? If they are unable to do anything about it, or choose not to, that's fine. The only reason I'm even here, or found this post in the first place, is because I did my 6 monthly search hoping someone had found a workaround for this exact issue.

I am a new user of 4 Sonos play 1 speakers. I am having the same issue. The volume is slightly too loud for me at night at its lowest setting. Keep in mind that loudness of volume is a bit subjective -- so this is probably fine for others but for those of us who have posted, it is a true problem. I wake up with a headache listening to my play 1 at its lowest volume.

I am seeing such important feature request on this forum go for many years without solutions or acknowledgment. Some companies have a policy that if a feature can garner a certain amount of votes by the users, it goes in the Queue for implementation. Salesforce is one such company. The problem here, is that Sonos remains completely quiet while these feature request go from year to year, and it thus leaves dissatisfied users with no alternative but to conclude that Sonos does not listen to its customers. That is, unfortunately my impression.

The other day I tweated with Sonos about another important feature request that has been out there for more than five years (the ability to save group settings) and their position is that they don't comment on possible features for the product. The reaction I had was to immediately go ahead and ordered a Samsung and Google Chromcast to compare for possible replacement. I am a new user and I should not have been given reason to want to search for an alternative at this early stage. I was planning to purchase another 6 play ones to complete my setup, and now my wife doesn't want to incur that expense after noticing that the feature requests are being ignored. She hates the fact that she cannot save group settings, for example, and for me, I need the lowest volume to be lower.

Until I see that Sonos becomes more interactive with its customers when it comes to issues and feature requests, I will nnot invest anymore of my money in this platform, and for that matter, if I enjoy the other two products I ordered, I am definitely on my way out.

Until I see that Sonos becomes more interactive with its customers when it comes to issues and feature requests, I will nnot invest anymore of my money in this platform, and for that matter, if I enjoy the other two products I ordered, I am definitely on my way out.
I agree that Sonos could be more responsive/interactive than what they are - but good luck in finding any other make that is as responsive, let alone more so.

Some customers are impossible to please and are better left to leave and go bother another products support staff.

I agree the lower minimum is extremely difficult to control and is way to loud some usage. I don't think this requires huge engineering! Quite easy to implement

It's too loud but it doesn't stop you sleeping? How can it be too loud if you fall asleep listining to it.

Is tweeting an effective and useful channel of communication with anything? Wouldn't an email been rather better?

I assume you will get your alternative products on a trial, learning from your past mistakes, to see if they meet your volume criteria. Please post back what you decide upon, especially for the saving of groups.

I found this thread and I have the same problem that the minimum volume is too high.

@Sonos, Is there a hardware limitation through an analog volume control IC or is mixing done completely done in software before D/A conversion happens. If later, it shouldn't be too difficult to fix that in software?

Cheers
Roland

I am new to Sonos with two Play 1 units. I also find the minimum too high. For starters, try reducing the current minimum level 3 - 6 db. "Bothering support", on this issue I feel is called constructive criticism, a way for concerned companies to improve products. I really like the products but why not make improvements. Please don't rest on the past successes. Remember the customers who do not complain typically do not return.

I bought Play 1 for my bedroom. I also find minimum volume (1%) level bit too high. Music can also be heard at hallway through closed door.

That's a bit weird that someone said that alarm at 27% is fine. If I'd to use that, it would also wake my neighbours up. I guess at 5% it would wake up anyone that has normal hearing. So there are probably some differences between units (or sevices, I'm using Spotify).

Same for me here. Lowest volume is still too high (at night working at my desk). I suggest that rather than having a linear scale/progression, the volume follows some exponential curve where it progresses very slowly at lower volume and much more at higher volume. In my understanding this would conform the ears perception (dB) of volume.
http://www.rfcafe.com/references/popular-electronics/images3/understanding-decibels-nov-1958-ppoular-electronics-2.jpg