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Amaris
Contributor I
Nov 16, 2017 5:32 PM UTC

Lost alphabetical list of Pandora stations

Upgraded to 8.2 yesterday, and my Pandora stations are suddenly listed by date added, rather than alphabetically. I can see no way to change the sorting method back to alphabetical. This makes it rather inconvenient to browse my stations. If there is a way to re-sort, I would appreciate the tip. If not, it would be helpful for Sonos to make both sort methods available, rather than eliminating one in favor of another.
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    User552285
    Contributor I
    Dec 9, 2017 2:41 PM UTC
    If there is karma, Sonos will be destroyed slowly and painfully by a competitor that actually gives a shit about customers that ultimately pay their salaries. Too bad - it didn’t have to happen. The high road is not crowded! but good riddance to your shit service and BS from corporate lackeys in “customer service” -
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      jazzybelle267
      Lyricist III
      Dec 9, 2017 2:46 PM UTC
      EVEN WORSE.......Sonos has NOT YET replied to any of these posts. WTF is going on? Terrible service on all levels.

      Hi Jazzy, you might have missed my post at the beginning of the thread, it's also marked as the answer to the question at the moment. We're making sure to speak with our partners at Pandora about the listing, but currently it's only done by recently played. We'll keep sharing your interest with the teams but don't have any specific news on this changing.
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      jazzybelle267
      Lyricist III
      Dec 9, 2017 2:48 PM UTC
      Ryan: I saw your post. Not really helpful though. Same answer different day. It would be very good for Sonos to figure it out somehow!
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      User552285
      Contributor I
      Dec 9, 2017 5:16 PM UTC
      Sonos wants to drive users off their app- in a Seinfeld-worthy Bizzarro World Strategy... pandora’s app allows us to choose between “Last Played” or “Alphabetical List”- and so I’m leaving this awful Sonos app and only playing Pandora through my Sonos Speakers via their app... which provides options. Way to go Bizzarro Sonos- less users! Mission Accomplished on your slide to oblivion.
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        jmw_sono
        Chromatic Producer I
        Dec 10, 2017 12:49 AM UTC
        Sonos wants to drive users off their app- in a Seinfeld-worthy Bizzarro World Strategy... pandora’s app allows us to choose between “Last Played” or “Alphabetical List”- and so I’m leaving this awful Sonos app and only playing Pandora through my Sonos Speakers via their app... which provides options. Way to go Bizzarro Sonos- less users! Mission Accomplished on your slide to oblivion.
        Since its actually not Sonos, but Pandora problem I will be cancelling them when my subscription ends which is in Feb. I suggest you let them know your aggravation and eventually cancel. I guess eventually they will figure it out once they lose subscriptions. I've got a few other subscriptions so good bye Pandora if they don't fix it by then. And I wont be re-subscribing if they then decided to fix it.
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        Playbar(2) Sub(1) Play:5(2) Play:3(6) Play:1(5) Connect:AMP(3) Sonos:AMP(5) Move(1)
          rduchene
          Lyricist II
          Dec 13, 2017 5:02 PM UTC
          Upgraded to 8.2 yesterday, and my Pandora stations are suddenly listed by date added, rather than alphabetically. I can see no way to change the sorting method back to alphabetical. This makes it rather inconvenient to browse my stations. If there is a way to re-sort, I would appreciate the tip. If not, it would be helpful for Sonos to make both sort methods available, rather than eliminating one in favor of another.
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          rduchene
          Lyricist II
          Dec 13, 2017 5:03 PM UTC
          Agreed. This wasn't well thought out Sonos.
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          LAsinger
          Lyricist I
          Dec 15, 2017 4:08 PM UTC
          Bring back Alpha sort. The change was ridiculous when you have the allowed 100 stations.
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            jazzybelle267
            Lyricist III
            Dec 15, 2017 4:40 PM UTC
            PLEASE bring back alpha sort. Also, my Pandora regularly stops playing after about 5-6 songs! Anyone else? I still cannot believe that Sonos and Pandora are letting this happen with an immediate fix.
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            Ryan S
            Ryan S
            Retired Sonos Staff
            Dec 15, 2017 5:59 PM UTC
            Hey guys, thanks for the feedback, we'll make sure to share it with the Pandora team. Also, if you're having trouble with the stream stopping irregularly, it could be related to this issue. Just please note that not all Pandora cutouts are related to this issue, it only affects certain systems, so when it's resolved, if you're still having cutouts, it'd be great to give us a call on our support line.
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