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Amaris
Contributor I
November 16, 2017

Lost alphabetical list of Pandora stations

  • November 16, 2017
  • 68 replies
  • 5760 views
Upgraded to 8.2 yesterday, and my Pandora stations are suddenly listed by date added, rather than alphabetically. I can see no way to change the sorting method back to alphabetical. This makes it rather inconvenient to browse my stations. If there is a way to re-sort, I would appreciate the tip. If not, it would be helpful for Sonos to make both sort methods available, rather than eliminating one in favor of another.
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    68 replies

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    jazzybelle267
    Lyricist III
    December 4, 2017
    Well spoken, ilex. I have 100 stations and its a pain! I don't get what they are thinking. Everything was great before....and no one addresses our concerns. I have even tweeted them with no luck. Sonos is failing right now in my eyes.
    john rabel
    Lyricist I
    December 5, 2017
    My Pandora account allows last played or alpha. I have three Sonos systems and have always been impressed with Sonos products and service. The lack of an alpha option on Pandora is a serious flaw. What were they thinking?
      sonora
      Lyricist I
      December 5, 2017
      Adding my voice to this thread. SONOS, FIX THE PROBLEM PLEEEEASE. Removing the Alphabet Sort from Pandora (or any music service) makes using them a major problem. And I find myself using Pandora less and less because of it. All of my music was carefully indexed and easy to access. The loss of functionality is totally unacceptable for a system as amazing as yours. Thanks for the quick fix.
      ThatDale
      Lyricist I
      December 5, 2017
      I came looking to see WTF was going on — and here it is: a "fix" that no one asked for and which everyone hates. No one seems to have mentioned the idiotic Pandora flash screen; it's no better than a "welcome to this website click to continue" page on a poorly designed website. FIX IT. Off to yell at Pandora now.
      jazzybelle267
      Lyricist III
      December 6, 2017
      EVEN WORSE.......Sonos has NOT YET replied to any of these posts. WTF is going on? Terrible service on all levels.
        controlav
        controlav
        Lead Maestro
        December 7, 2017
        As I am bored of saying, this isnt Sonos' problem to fix, its Pandora's. I haven't seen anyone from Pandora reply.
        Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
          ilex
          Lyricist III
          December 7, 2017
          But it is certainly within the capability of Sonos to communicate and influence a response/fix from Pandora, don't you think? A Sonos exec could certainly pick up the phone, call a counterpart at Pandora and say, "Dude, WTF? _Our_ customers are unhappy. that makes us unhappy. They are unhappy with you as well. That should make you unhappy. What can be done to fix this undoubtedly minor coding change? You used to have the code to sort,now you don't. Look around in desk drawers, maybe the break room, someone left it next to the microwave. Put it back. K? Great, thanks, bye."

          Just because it is a Pandora issue, doesn't mean a company with any integtrity at all should just sit back, all helpless and crying. Right? Sonos, have a little self-respect.
            jmw_sono
            Chromatic Producer I
            December 7, 2017
            ilex I agree with your post. But I also recommend letting Pandora know. Informing them they will lose subscriptions might have am impact on their view also.
            I followed up a previous email in Nov, with another asking for any news and informing them I will drop Jan 1 2018. I got back a response of no news but here are some Pandora forums.
            Playbar(2) Sub(1) Play:5(2) Play:3(6) Play:1(5) Connect:AMP(3) Sonos:AMP(5) Move(1)
            Ryan S
            Ryan S
            Retired Sonos Staff
            December 7, 2017
            EVEN WORSE.......Sonos has NOT YET replied to any of these posts. WTF is going on? Terrible service on all levels.

            Hi Jazzy, you might have missed my post at the beginning of the thread, it's also marked as the answer to the question at the moment. We're making sure to speak with our partners at Pandora about the listing, but currently it's only done by recently played. We'll keep sharing your interest with the teams but don't have any specific news on this changing.
            Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
              User552285
              Contributor I
              December 9, 2017
              Ryan, the first question is “If Sonos and Pandora are partners, why in the Hell did you let them ruin your users’ experience?!” It goes to show Sonos doesn’t give a $£I¥! About us. now, after seeing that it really does suck, you sit back and say Bs like “we’re sharing YOUR interest...” which means it definitely is not Sonos’s interest... what a crock
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