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kwfagan
Contributor I
March 22, 2014

Line-in sound cuts out all the time

  • March 22, 2014
  • 37 replies
  • 18636 views
I connected one of my Sonos Play5's to my computer via the line-in headphone jack. I have 2 other Play5's and a bridge. Those other 2 Play5's not connected to the headphone jack very rarely produce sound consistently. This is a really bad problem for me considering that I play all sporting events and video thru my computer. I'll have guests over to watch a game, and 2 of my relatively expensive Sonos speakers constantly flicker in and out so bad that I just have to turn them off and hardwire other speakers. What I've tried: rotating the speakers, disconnecting/reconnecting, removing all components and re-adding all components in the Sonos program. The router is not near any of my Sonos components. I'm not running other programs that take bandwidth, and if I'm streaming something online, the video will continue to work while the sound cuts out. I have a 110mbps connection. Thanks for the help. -Kevin
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    EHS
    EHS
    Lyricist II
    September 15, 2018
    What is odd is that the Amp getting the Tivo singnal (physically wired) does not do so but any grouped Amps down the line cut out.
    EHS
    EHS
    Lyricist II
    September 15, 2018
    Thout I would try digital/coaxial line into... OOPS! Only analog, duh... Connects output digital but Amps only line-level analog in. LAME!
    Peashman
    Lyricist III
    September 26, 2018
    I was having the same problem with speakers cutting out when playing my turntable connected via line-in. Yes, setting to "compressed" worked, but who wants that when dealing with vinyl?
    A solution found mentioned on here somewhere (can't find it to thank the guy) is to switch the line-in device name to "Airplay device". That apparently gives a second more of buffering time (as Sonos thinks its dealing with an airplay device) and since switching I haven't had one drop.
    Cramirez
    Lyricist I
    October 2, 2018
    Thout I would try digital/coaxial line into... OOPS! Only analog, duh... Connects output digital but Amps only line-level analog in. LAME!

    Looking to see what’s up with mine too!

    736857705
    Penultimate_1
    Lyricist II
    February 23, 2019
    Hi, I'm having trouble with Line In dropping out repeatedly. Can't understand the options given so far. For example where is 'under Sonus, go to Presferances etc' I can't find any of this. How do you change router channels, is another one. Please explain for the none techy.
    Airgetlam
    Airgetlam
    February 23, 2019
    On your controller device, open up the Sonos app. Then (usually), click on the three dots at the bottom right, which should say "...more".

    Then click on Settings.

    Then click on Room Settings

    Then click on the room name that you have your line in on.

    Then click on Advanced Audio

    Then click on Line In.

    This will take you to the place that you can change the Source name, the Source Level, and the Autoplay room (the room the line-in source will automatically play in when you start it

    Now back up to the "starting" page, and click on Advanced Settings

    This is the page where you can change the SonosNet channel you're using. If your using wifi, rather than Sonosnet, you'll need to change the channel that your wifi is using on your router. Since each router is different, you'll need to look that data up in the manual for your particular brand and make of router. You can usually find them online, if you don't have a paper copy.
    Bruce
      Penultimate_1
      Lyricist II
      February 23, 2019
      Brilliant - many thanks for that. All now ok. Thank you.
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