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Gertjan M
Contributor I
October 30, 2018
Answered

Last.FM - No scrobble or double scrobble

  • October 30, 2018
  • 32 replies
  • 9646 views
I'm using my Sonos since last Thursday, and it all work very great. However, I've got a small problem including my Last.FM music service. I added my Last.FM account on thursday, and it started "double scrobbling" all the songs that I listen to. I remember that since a couple of months Last.FM-account is connected to your Spotify-account, so I realised that I probably don't need to add the Last.FM service on my Sonos. However, when I turned Last.FM on my Sonos "off", it stopped scrobbling at all. When I turn it back on it starts double scrobbling again.

Anyone got any idea how to fix this?
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Best answer by Gertjan M
I think I found the problem. Since a couple of months your last.fm account is already embedded in spotify (once you activated it).

However, it looked like that when I was playing music through the sonos app, it didn't register the song as "Played through Spotify", so no scrobble. However, those scrobbles are only added at an X point in time (I think once I opened spotify on my phone on the Wi-fi). Then it started syncing.

So, for me the problem is solved, by actually not using the Last.FM in Sonos.

32 replies

arcadelt
Enthusiast I
February 13, 2019
I agree - this question is not answered. Sonos has stopped scrobbling entirely -- from Soundcloud, from Spotify, from Bandcamp. I use a manual scrobbler to make up for it but it's needlessly time-consuming with e.g. Spotify playlists. Help!

That shouldn’t be the case. Have you added the Last.fm music service in Sonos and made sure that Scrobbling is turned on?
Lyricist I
February 13, 2019
Yes - last.fm is enabled in Sonos, connected & everything.
arcadelt
Enthusiast I
February 13, 2019
Yes - last.fm is enabled in Sonos, connected & everything.

It should be working: mine certainly is, and that is why I am getting double-scrobbles. Perhaps you should try removing the service and then setting it up again.
Gwenddoleu
Enthusiast I
February 20, 2019
Hi! Becoming mad here too with this problem. Spotify's songs with Sonos scrobble sometimes, but appear on last.fm site x hours later (sometimes the day after) and sometimes don't scrobble at all. I think it's time developers fix this once and for all.
Gwenddoleu
Enthusiast I
February 21, 2019
In fact, I believe one must run the Spotify Android app, play at least a song, and then all the Sonos scrobbles suddenly appear...

So it seems the workaround is to run the Spotify app frequently on the phone... I couldn't figure out if starting the app does it, or if one must play a song too.

(sigh)
lodedf
Lyricist II
March 5, 2019
I have this exact issue. Please solve it.
Accurate scrobbling is life!
I'm a Fucked Up Dancer, but My Moods Are Swinging
Contributor I
March 8, 2019
In fact, I believe one must run the Spotify Android app, play at least a song, and then all the Sonos scrobbles suddenly appear...

So it seems the workaround is to run the Spotify app frequently on the phone... I couldn't figure out if starting the app does it, or if one must play a song too.

(sigh)

I can confirm this behavior. Noticed double scrobbles and remembered that "Spotify Scrobbling" through last.fm is supposed to scrobble "everything Spotify" for you automatically, so looked in Sonos, and the last.fm service was enabled (though I thought I turned it off months ago for this very reason). Played 30 minutes or so of music through Sonos, came back to last.fm and nothing was scrobbled. Tried opening the Spotify app on my phone, waited a minute, no scrobbles. Played a song on my phone, and viola, all the songs from the last 30 minutes appeared.
Contributor I
March 17, 2019
In fact, I believe one must run the Spotify Android app, play at least a song, and then all the Sonos scrobbles suddenly appear...

So it seems the workaround is to run the Spotify app frequently on the phone... I couldn't figure out if starting the app does it, or if one must play a song too.

(sigh)

I can confirm this behavior. Noticed double scrobbles and remembered that "Spotify Scrobbling" through last.fm is supposed to scrobble "everything Spotify" for you automatically, so looked in Sonos, and the last.fm service was enabled (though I thought I turned it off months ago for this very reason). Played 30 minutes or so of music through Sonos, came back to last.fm and nothing was scrobbled. Tried opening the Spotify app on my phone, waited a minute, no scrobbles. Played a song on my phone, and viola, all the songs from the last 30 minutes appeared.


I also had the same problem and can confirm this behaviour. Thanks to all!!

Still, this is only good as a workaround. Scrobbing should just work as it's supposed.
Lyricist II
April 4, 2019
I am not sure but it could be fixed in the latest Sonos update. I updated it this morning and didn't get double scrobbles. Normally I have those every day. (I have spotify scrobbling turned because I use spotify without sonos outside the house on and also scrobble with Sonos because Spotifu on Sonos only scrobbled the most recent 50 tracks).
If I do see double scrobbles again later this week I will post about it.
Lyricist II
April 8, 2019
I am not sure but it could be fixed in the latest Sonos update. I updated it this morning and didn't get double scrobbles. Normally I have those every day. (I have spotify scrobbling turned because I use spotify without sonos outside the house on and also scrobble with Sonos because Spotifu on Sonos only scrobbled the most recent 50 tracks).
If I do see double scrobbles again later this week I will post about it.


Nope. Sorry. Posted too soon. Problem is not fixed. 😞