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wilwong829
Enthusiast II
May 7, 2021 8:07 AM UTC
Answered

KKBOX... High Res on SONOS speakers?

Hi!

The music streaming service “KKBOX” currently launched high res. music streaming and just would like to know if this work with the SONOS speakers? Hope someone from SONOS can help to advise, thanks!!

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James L.
James L.Answer
Retired Community Staff
May 7, 2021 8:14 AM UTC

Hi @wilwong829,

 

KKBOX doesn’t currently stream in “high resolution” or lossless FLAC on Sonos. The decision as to the fidelity of the tracks provided to Sonos by the music service is entirely on the service in question. You’d be better asking KKBOX to implement the higher resolution quality on their Sonos streams as they would need to work with our music services team to get that put in place. I’ll certainly pass on your feedback that you’d like to have the higher resolution tracks available, but I would strongly recommend also contacting KKBOX with your suggestion :slight_smile:

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3 replies

James L.
James L.Answer
Retired Community Staff
May 7, 2021 8:14 AM UTC

Hi @wilwong829,

 

KKBOX doesn’t currently stream in “high resolution” or lossless FLAC on Sonos. The decision as to the fidelity of the tracks provided to Sonos by the music service is entirely on the service in question. You’d be better asking KKBOX to implement the higher resolution quality on their Sonos streams as they would need to work with our music services team to get that put in place. I’ll certainly pass on your feedback that you’d like to have the higher resolution tracks available, but I would strongly recommend also contacting KKBOX with your suggestion :slight_smile:

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Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    misanthrope
    Trending Lyricist I
    May 17, 2021 5:50 AM UTC

    Already a Kkbox hi-res subscriber

    I’ve contacted their customer service regarding this issue would also like to know 

    Any updates form SONOS side please? @James L. 

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    wilwong829Author
    Enthusiast II
    May 17, 2021 6:26 AM UTC

    Already a Kkbox hi-res subscriber

    I’ve contacted their customer service regarding this issue would also like to know 

    Any updates form SONOS side please? @James L. 

     

    Not sure if this is on SONOS or KKBOX?

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