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Jammo
Contributor I
Nov 13, 2020 10:38 AM UTC
Answered

Is the sonos website for UK customers looking for a US postcode?

Hi all, 

I am trying to grab my free trial of Sonos Radio HD and my postcode doesnt seem to be recognised.  I have tried inputting it with no space and with a space in between the first three characters and second three characters but nothing seems to work.  The fact it is referring to it as a ZIP code suggests to me it is looking for a US format postcode.  

 

Wither way I cannot claim my free trial currently.  Any advice on how to fix?

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SimonpaAnswer
Lyricist III
Nov 13, 2020 11:45 AM UTC

You will need to update app and if you get “unable to connect” or “ needs to authorise account” unplug one piece.

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Simonpa
Lyricist III
Nov 13, 2020 11:38 AM UTC

That was my problem. Did you leave a space too?

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JammoAuthor
Contributor I
Nov 13, 2020 11:39 AM UTC

Damn.  That got it.  Thankyou!  :)  CAPS and space for the win.

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    SimonpaAnswer
    Lyricist III
    Nov 13, 2020 11:45 AM UTC

    You will need to update app and if you get “unable to connect” or “ needs to authorise account” unplug one piece.

    Translate
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