Is the sonos website for UK customers looking for a US postcode?

Forum|Forum|5 years ago
November 13, 2020
13 replies
260 views

Hi all,

I am trying to grab my free trial of Sonos Radio HD and my postcode doesnt seem to be recognised. I have tried inputting it with no space and with a space in between the first three characters and second three characters but nothing seems to work. The fact it is referring to it as a ZIP code suggests to me it is looking for a US format postcode.

Wither way I cannot claim my free trial currently. Any advice on how to fix?

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Best answer by Simonpa

You will need to update app and if you get “unable to connect” or “ needs to authorise account” unplug one piece.