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bamber2000
Trending Lyricist I
June 24, 2020

Is Sonos S2 a lemon?

  • June 24, 2020
  • 23 replies
  • 1369 views

I’ve had Sonos for many years.  My system grew to 8 zones and although there would sometimes be problems there was never something that couldn’t be fixed by rebooting everything from my router through switches to wired and wireless Sonos devices.  Hey ho, this is the price we pay for humanity’s early steps to networking Nirvana (which probably won’t be reached in my lifetime!)

Then came news of Sonos S2.  After getting past Sonos’ poor initial communications, and finding that most of my devices were S2 compatible I upgraded the remaining ones and apart from being annoyed that the new Sonos Port is functionally a backwards step (no volume control buttons, no pause/play button, no optical digital output) I was ready to say ‘Hello’ to S2.

I hesitated.

I had a splendid multi-room sound setup feeding both simple speakers and two traditional hifi stereo systems.  I didn’t want a load of hassle.  Life’s too short to spend hours rebooting, deleting and adding components or hanging on the phone to Support.

So I came to this forum.  Oh boy, am I glad I did?!  There appears to be a constant stream of trouble with S2.  But is this representative?  There may be millions of happy S2 users out there, or millions of people pulling their hair out.  Of course it’s mainly those with problems who come here so the bias toward troublesome upgrades may not be representative.

How do I find out?  It appears that reversing from S2 back to S1 isn’t a supported process so I’m very reluctant to ‘give it a go’.

What is the truth?  Is Sonos S2 a lemon?

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23 replies

Smilja
July 11, 2020

Hornet 305, there is another threaded conversation in this forum about how to get past the upgrade screen to keep S1 running. No answers yet but we hope it will attract some Sonos attention and a fix. But it may be too late for you since apparently you did the update. So sorry! BAD press for a company hitherto perceived as TOP quality.

 

There you go… https://en.community.sonos.com/controllers-software-228995/s1-s2-i-don-t-want-to-upgrade-6844685?postid=16453782#post16453782

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Collaborator I
July 11, 2020

Follow-up: Had to Factory Reset each device to add back in.

Contributor I
September 17, 2020

I have 11 Sonos devices in my system with multiple configurations (play bar, sub, 2-three’s in surround sound configuration; stereo set up in some rooms, some single speakers (1 or 3) in other rooms, and a Play that I take all over my back yard and a Boost).  We have Sonos app on my iPhone, my wife’s iPhone, and my Windows 10 PC.  The upgrade went smoothly - no issues at all.  Everything was up and running in no time and after a couple of months haven’t discovered any issues with my S2 upgrade.