iOS14 upgrade - S1 app not working

Hi folks. I really appreciate the assistance and sharing your experiences here. This is really helpful. Just let us know if you need anything. We and the community are always here to help.

Note that the iOS14 prompt to enable Local Network permissions for non-aware apps is not totally reliable. Based on experience, if you have trouble forcing it to appear, do this:

Uinstall the Sonos app

Reboot your device

Reinstall the Sonos app

When you start it, you should get the Local Network privacy prompt, and say Allow.

Also “connect to existing system” when the app asks.

Dang man - when I signed in Sonos popped up with a “do you want emails about discounts on new products?” At this point, I want to pitch my entire Sonos system into the Potomac and move to Alaska - But - rather than burn it down, I’d love to get this app woking again. I have:

unplugged router, reset router, unplugged all Sonos components, reset components, plugged in the Sonos components into the router, unplugged all Sonos components after resetting the router and added them one at a time, reset the boost and added it back in. Rinse and repeat all of the above 

I uninstalled/re-installed the Sonos app three times, made sure I have permissions granted in the Privacy>Local Network, turned off the phone, reinstalled the app. Rinse and repeat. 

I have iOs 14, my girlfriend uses an older phone and older ios and can connect. I can connect with my computer - Macbook - I cannot with my iPhone 11, ios 14. Bam

Sure - high quality problems, I get that, but what the heck man. I’m good at this technology stuff but am baffled. There is something about a dedicated ip address - that stuff is beyond my capabilities. I am stumped. I may have to go full Boomer and actually call these dues at Sonos for help. So lame.

I still have this problem. Gave the S1 app the privacy/local network permission, deleted the app, re-installed the app, restarted the iPhone (14.0.1). Twice. The S1 app still can’t find my sonos system, although my Macs both see it fine. All devices on S1 11.2.3.

The real fix is for Sonos to update both apps to be iOS14 aware. As someone who is trying to do this for my own app, it is a PITA. Apart from the Local Network permission, which is straight-forward, you actually need explicit permission from Apple on a per-app basis to do multicast. Unclear how many apps Apple will allow to do this.

I lied. One of my Macs wasn’t on the latest sonos version (11.2.3). As soon as I updated that, then the iOS version of the S1 app suddenly found my sonos system and all is good again.

Just curious where you see the S1 version. I have both S1 and S2 apps installed on my iOS 14.0.1 phone and iPad, but neither works. 

Rebooted router while speakers unplugged seems to solve the problem.

Apple just approved my app for multicast permissions, so I guess this wont be a problem for Sonos either once they update their apps for iOS 14.

Krishma M, you saved my day! Thanks so much.