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Contributor I
Sep 19, 2023 3:05 PM UTC

IOS 17 and trueplay

Well i just updated to ios 17 and Sonos sent an update earlier today and still cannot perform trueplay.

 

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33 replies

Lyricist I
Nov 11, 2023 7:49 PM UTC

Got my arc, base and one speakers. Happy man. I bought an iPhone 11 just to use Trueplay and it was just the job.

And now it doesn't work on iOS 17. Are we likely to see this update. Bose speaker system I think next time.

Can someone pull their finger out. People pay a lot of money for these systems, at least keep up to date

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Lyricist I
Dec 9, 2023 5:43 AM UTC

iOS 17.1.2 on iPhone 12 running Sonos 15.10 and true play tuning won’t work. Says it can’t hear one of the speakers. Never finishes. Frustrating!  Reset phone and speakers. 

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Airgetlam
Dec 9, 2023 6:07 AM UTC

You might also reboot your router, oddly enough. But if it still isn’t working, I’d call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

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Bruce