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mfdbob
Contributor I
Sep 19, 2023 3:05 PM UTC

IOS 17 and trueplay

Well i just updated to ios 17 and Sonos sent an update earlier today and still cannot perform trueplay.

 

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    Almck
    Lyricist III
    Sep 20, 2023 4:47 PM UTC

    Just updated to 15.8.1 and truplay is now working again on my iPhone 14

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    ricmoura
    Lyricist I
    Sep 20, 2023 4:55 PM UTC

    I’m running iOS 17 on an iPad mini 6th gen and and iPhone 12. I’ve just updated the Sonos 2 app to 15.8.1, released today. On the iPad I can now Trueplay, but on the iPhone I can’t, being presented with the ‘coming soon’ message. 

    Not working with iPad Pro 11 (4th gen) with ios 17.

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    106rallye
    106rallye
    Sep 20, 2023 5:09 PM UTC

    Not followed through, but I seem to be able to start Trueplay on my iPhone XR and on my iPad 7th generation.

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    Knopper1
    Lyricist II
    Sep 20, 2023 9:48 PM UTC

    Can’t adjust volume now with ios17

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    Airgetlam
    Airgetlam
    Sep 20, 2023 10:25 PM UTC

    What does that have to do with TruePlay?

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    Bruce
      Knopper1
      Lyricist II
      Sep 20, 2023 10:40 PM UTC

      Excuse me Ba-ruuce, I was just pointing out another issue with the new os. 

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      Ken_Griffiths
      Ken_Griffiths
      Sep 20, 2023 10:56 PM UTC

      Can’t adjust volume now with ios17
      Excuse me Ba-ruuce, I was just pointing out another issue with the new os. 

      Assuming you are ‘perhaps’ referring to either the iOS hardware-buttons, or lock-screen volume control - these features were changed way-back in July. See below extract from Sonos update notes…

      15.6

      Release date: 7/25/2023

      In this update:

      • We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons. The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.
      • Bug fixes and performance enhancements.

      "… Apologies too for taking this thread slightly off topic by the way”.

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        Nickytrippps
        Lyricist I
        Sep 21, 2023 4:26 PM UTC

        There is an update in the Sonos app now that resolves this issue 

        I believe it’s only for certain carriers. AT&T does not have a fix yet. 

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        lowebeats
        Contributor I
        Sep 21, 2023 8:43 PM UTC

        I have an iPhone 12 on iOS 17 and Sonos app is on 15.8.1 but it’s still saying it’s not supported by Trueplay. Why are some people on iOS 17 able to use it but not others? That seems pretty strange, especially since I have an older phone.

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        Almck
        Lyricist III
        Sep 21, 2023 9:14 PM UTC

        May have spoken too soon. I can start truplay on both my iPhone 14 and iPad mini on iOS 17 but both fail with a too much background noise error in the first sitting test. Room is super quiet.

        Anyone else experiencing this?

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